Job description

Seeking an experienced medical receptionist familiar with the front desk work flow of a medical office: check-in/ check-out, medical insurance eligibility verification, medical records, referrals, and the use of eClinicalWorks electronic medical records.

Responsible for providing exceptional customer service as the first point of contact for external customers in the office and on the telephone. Greets patients and visitors and determines their needs by directing them accordingly. Facilitates efficient patient flow through the office, handles busy phone volume of patient calls, appointment scheduling, The ideal candidate for this position is detail oriented, has excellent time management skills, and has a proactive work ethic.

Must be able to read and understand benefit eligibily reports with the ability to determine deductible, copay, and coinsurance amounts. Must be familar with checking insurance eligibility through various insurance portals and have knowledge of how to read patient account ledgers and billing alerts regarding current and past due balances. Must know how to obtain VA and government insurance referral authorizations and must know the process of obtaining authorizations for additional visits when needed.

Rotating shift of 6:45 am - 4 pm; 7:45 am - 5 pm; Travel to Macon office as well as satellite offices in Warner Robins, Dublin, & Milledgeville GA on a weekly basis.Seeking local candidates residing in Macon Georgia and/or surrounding cities (within 45 minutes).

NOTE: eClinicalWorks experience required. Applications will be rejected for those applicants who do not complete the employer pre-screening questions and skills tests.

Job Type: Full-time

Pay: $15.00 - $15.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

Healthcare setting:

• Medical office
• Private practice

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Are you able to work a rotating shift of 6:45AM -4PM and 7:45AM - 5PM Mondays through Fridays as needed?
• When you need to collect money from a patient based upon their current insurance and account ledger, what do you say?
• As a medical receptionist verifying patient benefits, what information do you need to provide to the insurance company?
• What information is found on a benefit eligibility report? Be as detailed as possible.
• Other than the insured's name, policy number, and group number- what information is found on a patient's insurance card that is needed in a medical office?
• Are you able to travel to our offices in Macon, Dublin, Warner Robins, & Milledgeville GA on a weekly basis and bi-weekly rotating basis as needed?
• Have you worked in a medical physician's office or hospital primarily as a medical receptionist? If so,for what company and for how long? List dates. If not, what is (was) your primary job function?
• Explain the process used to verify patient benefits.
• Name of the employer(s) where you used eClinicalWorks and what was your specific role?
• Are you currently employed? If yes, name of current employer. If not, name of last employer.

Education:

• High school or equivalent (Required)

Experience:

• Medical Receptionist: 1 year (Required)
• eClinicalWorks: 1 year (Required)

Work Location: In person

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