Job description

GENERAL SUMMARY: Employees are hired with an expectation to help carry out the mission of the health and wellness of Central North Alabama Health Services, Inc. (CNAHSI) Health Care System’s patients and community. Employees are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, treating patients/customers and co-workers with respect and dignity, aligning behavior with customer service principles, maintaining customer and patient confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to the policies and procedures of the organization.

JOB SUMMARY: The MEDICAL OFFICE MANAGER coordinates the flow of medical office activities and resolves issues arising from patient and staff activities, patient requests and inquiries by performing personally or managing the duties described below. The MEDICAL OFFICE MANAGER represents the clinic in a professional manner to the public and within the organization and with individuals at all levels of authority.

PRINCIPAL DUTIES AND RESPONSIBLITIES:

• Managing staff by assigning duties to employees, training and motivating staff, conducting performance evaluations and orientations, and ensuring the clinic is appropriately staffed at all times by planning coverage in advance.
• Ensuring that all compliance and legal postings are current, adherence to all laws and regulations, and liaising with Clinic Providers daily.
• Providing patient care by ensuring employees greet, welcome and assist all patients and guests timely and respectfully.
• Addressing patient complaints, filing incident reports, and performing chart and referral audits.
• Ensuring that patient records are accurate and complete while maintaining strict confidentiality of patient information.
• Acting as LPN or Medical Assistant when needed.
• Maintaining office and OSHA manuals, monitoring to ensure PSOP's are being adhered, and assisting Satellites Manager with the achievement of departmental goals.
• Other duties as assigned.

Qualification/Certifications Required: Bachelor's degree from a 4-year college/university; 1 - 2 years of related experience and/or training; or equivalent combination of education and experience; 4 - 6 years of management experience; Medical Clinic and Administrative experience are required; and License or Certification as LPN or Certified Clinical Medical Assistant required as well as CPR Certification.

Required Health Records Documentation: Proof of current Hepatitis B vaccination; negative TB skin test performed within the past 12 months or negative chest x-ray and no evidence of symptoms or completion of treatment. Proof of COVID-19 vaccination. Annual Flu vaccination is required. A physical will be required if hired. CNAHSI is a Drug Free and Smoke Free workplace.

100% Paid Benefits:

Company Paid medical and dental insurance

Company Paid Life and LTD Insurances

Paid PTO

Paid Holidays

Visit our website www.cnahsi.com to learn more.

CNAHSI celebrates diversity and is committed to creating an inclusive environment where all team members can achieve their highest potential.

Come join a team that's "Caring About People"!

Job Type: Full-time

Pay: From $48,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Pediatrics
• Primary Care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Athens, AL 35611: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Management: 4 years (Preferred)
• Medical office: 2 years (Preferred)
• Administrative: 1 year (Preferred)

License/Certification:

• LPN (Preferred)
• CCMA Certification (Preferred)
• CPR Certification (Preferred)

Work Location: In person

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