Job description

The Medical Office Assistant (MOA) is responsible for a variety of clinical, clerical and coordination services to support high quality, cost effective patient care in the Advocate/Aurora Clinics at Walgreens. The MOA supports on-site providers and virtual patient care delivery via use of Tytocare technology while on site at the retail clinics. Great opportunity for Patient Service Rep, CNA or medical receptionist who is looking for a more clinical role. New graduates welcome!

Serve patients in the neighborhoods and communities in which you live!
Support delivery of innovative care in a retail clinic inside Walgreens
On-the-job training will be provided!
Starting pay is $20.60/hour
Part-time hire eligible for up to a $500 sign-on bonus (new hires only)

Work every weekend at Advocate Walgreens Clinic sites in the north suburbs including:

324 Roosevelt Rd, Glen Ellyn, IL 60137
200 E Roosevelt Rd, Villa Park, IL 60181
1799 Douglas Rd, Montgomery, IL 60538
1000 Ogden Ave, Downers Grove, IL 60515
1207 N Randall Rd, Aurora, IL 60506 63 87th St, Naperville, IL 60565
4822 Caton Farm Rd, Plainfield, IL 60586
24801 W 135th St, Plainfield, IL 60544
101 Lily Cache Ln, Bolingbrook, IL 60440
1 E Ogden Ave, Westmont, IL 60559
498 N Weber Rd, Romeoville, IL 60446
5500 County Farm Rd, Hanover Park, IL 60133 3351 W Main St, St. Charles, IL 60175

Major Responsibilities:
Provide clinical and administrative support to remote and/or in-person Advanced Practice Clinicians while on site at Advocate/Aurora Clinics at Walgreens
Complete the patient registration process, which includes documenting patient demographics, processing insurance and copays and scheduling patient appointments in the electronic medical record
Facilitate waiting room management and patient rooming processes
Complete vitals and point of care testing on patients
Monitor supply inventory; order clinical and office supplies
Develop and maintain collaborative relationships with peers, APCs, Walgreens store management and ACW leadership in support of patient care delivery
Responsible for maintaining a safe, professional, and organized clinic environment
Must be available to work every weekend with one weekend off available every 12 weeks if needed
Other duties as assigned

Licensure, Registration, and/or Certification Required:
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required within 21 days of start date

Education Required:
High school Diploma or GED

Experience Required:
Preferred 1-2 years experience in clinical and/or customer service setting

Knowledge, Skills & Abilities Required:
Good communication (written and verbal) and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and clinicians.
Proficient computer skills including typing, navigation within a windows operating system, use of electronic mail and electronic medical records systems.

Physical Requirements and Working Conditions:
Travel between sites of care- may be requested to work at nearby Advocate/Aurora Clinic at Walgreens sites to fulfill business needs
Flexible hours
The candidate must be able to perform physical tasks such as lifting supplies and moving equipment.
Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties. Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties.

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