Job description

Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission – improving the well-being of our surrounding communities. At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.
We are currently looking for full-time Insurance/Patient Account Specialist at our Corporate office located in Brooklyn Park. This position is primarily remote after successfully completing the training period.
Benefits

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Medical, Dental & Vision Insurance

• Basic Life Insurance
• Basic Accidental Death & Dismemberment (AD&D) Insurance
• Long Term Disability Insurance (LTD)
• Short-Term Disability Insurance (STD)
• Employee Assistance Program (EAP)
• Retirement Benefits
• Paid Time Off (PTO)
• Paid Holidays

Responsibilities

• Responsible for working accounts receivable for assigned payers, including claims follow-up, denials, and appeals
• Accounts receivable aging reports by patient balance and answering patient telephone calls by assisting patients in resolving questions about their claims and statements
• Contacts patients regarding late payments and takes appropriate action

Job Qualifications

• High school diploma or equivalent
• Minimum of one year of billing experience in a medical practice, using an automated billing system
• Proficient with Electronic Medical Records and Microsoft Office products preferred
• Ability to effectively communicate and work efficiently with patients, staff, physicians, and administration
• Ability to maintain a positive approach on the telephone and providing a high level of customer service
• Demonstrates leadership and problem-solving skills
• This position requires strong communication skills, both written and verbal

Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid remote in Brooklyn Park, MN 55445

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