At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague share in the company’s success.

Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And we’ll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let’s lead the way together.

The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.

The Enterprise Platforms Loyalty & Benefits organization is looking for a talented and experienced associate product owner to drive the transformation of our Benefits capabilities.

As the Sr Product Manager for the Benefits Platforms, you'll be working in Agile with other Product Managers and Engineering teams to prioritize the backlog, develop user stories and collaborate across stakeholders to deliver on loyalty initiatives.

You will consult with business partners to articulate outcomes and expectations, tie initiatives to key metrics, and drive consensus around Minimum Viable Product (MVP) definitions. You'll work with execution teams to ensure delivery of high-quality and timely software products.

A key part of this role will be to build and foster a culture of agility and product ownership in close partnership with technology and business teams.

Key Responsibilities:

• Build and actively manage a product backlog of features and capabilities that are groomed and prioritized in close collaboration with the business teams

• Translating features into prioritized user stories and working closely with technical teams

• Deep engagement and consultation with various products owners and business teams to understand current and future needs for Rewards and Offers capabilities

• Full participation in and support of agile practices and ceremonies

• Communicate and build consensus across multiple teams in creating solutions for business, partner & card member needs

• Management of one or more Associate Product Manager direct report

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

• Ability to establish and maintain effective working relationships with all levels within the organization

• Excellent communication and collaboration skills to consult with various stakeholders and define optimal requirements

• Problem solving, project management and analytical skills; ability to prioritize and complete tasks

• Familiarity with agile and scrum software development methodologies is desirable

• Bachelor’s Degree required (or comparable experience)

  
  

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Non-considerations for sponsorship:

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Considerations for sponsorship:

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.