Job description
Job Title: AUTOMOTIVE TECHNICIAN
Position Purpose: To ensure customer receives complete service to his/her vehicle in a timely and professional manner and to maintain a pleasant and safe environment for customers. This position is expected to work less 30 to 40 hours per week. Possible overtime available.
Job Responsibilities:
- Provide services to customers following procedures and standards as outlined by management for Signature Service and ancillary services including, but not limited to:
- Assist customers in making correct decisions for preventive maintenance needs.
- Drain oil and replace filters.
- Check and replace automotive fluids as directed.
- Clean vehicle for customer as outlined in JTSS documentation.
- When assigned as a CSA, take initial service requests and enter information into the store computer system.
- Make recommendations to customers, explaining additional services based on manufacturer’s recommendations.
- When assigned, complete sale transaction in register.
- Understand and comply with OSHA and EPA standards.
- Clean facility as directed to maintain the cleanliness and general repair of the shop and property.
- Be available to work temporarily at nearby locations.
- Follow all policies and procedures as outlined in the Employee Handbook and/or JTSS documentation.
- Other duties as requested or assigned.
Job Requirements/Competencies:
- Customer service skills to assist customers.
- Ethics and integrity to treat customers and other employees with respect.
- Basic computer skills to enter customer and vehicle information correctly.
- Cash handling skills.
Education/Experience:
High school diploma or GED preferred'
'
Work Remotely
- No
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 8 hour shift
COVID-19 considerations:
All customers and employees are required to wear a mask, social distance, and use hand sanitizer. Employees are supplied latex gloves and face masks
Ability to commute/relocate:
- Lincolnwood, IL 60712: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
- Tire service: 1 year (Preferred)
- Less: 1 year (Preferred)
- Cash handling: 1 year (Preferred)
Work Location: In person
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