Job description

Position: Lifestyle Director

Reports to: General Manager

Location: Banning, CA

Salary Range: $64,480.00 - $69,000.00

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client’s property, the salary or wage will also be premised upon the client’s directive. The base pay range is subject to change and may be modified in the future.

The Company
FirstService Residential is North America's foremost property management firm. Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties. We have expertise working with complex communities with large budgets and numerous amenities. In addition, we manage commercial associations and mixed-use developments, as well as multi-family and investor-owned rental and REO properties for institutional and private equity clients.

We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, apply today or join our community and learn more about FirstService Residential.

To learn more about our company and culture, please visit www.fsresidential.com/california

WHY WORK FOR US?

At FirstService Residential, we’re all about our associates and are always looking for passionate, dedicated individuals to join our team. We employ people across a range of occupations and offer benefits for both full and part-time employees.

WHAT WE OFFER:

• Medical, dental, and vision plans (full time and part time 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Verizon discount
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

Job Responsibilities

To promote and demonstrate the community vision of intergenerational interaction through community lifestyle events and programs. This position is responsible for the planning, implementation, coordination and oversight of creative, customized community events, resident engagement/volunteer activities, and resident led clubs, and recreational programs to enhance the lifestyle experience of the residents.

Essential Duties & Responsibilities
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

* Develop, coordinate and implement customized intimate and large-scale community events to ensure intergenerational and neighbor to neighbor interactions creating a unique lifestyle for the residents
* Ensure accurate documentation for all community event and recreational program plans, vendor contacts, budgets, event summary reports, etc., as required in the standardized format using FSR best practices and templates
* Ensure timely and accurate reports to supervisor, and others as requested
* Ensure approved vendors are compliant with insurance requirements and provide oversight of all vendors for events and programs to include review of all vendor invoices prior to payment
* Development of positive working relationships with all community event and 3rd party recreation vendors holding them accountable for excellent services to the residents
* Monitor and update the master community event and activities calendar as needed and ensure accuracy for posting on the community monitors and website
* Create and implement survey tools and processes to identify resident interest for community event activities and recreational programs to support activation of community facilities
* Work collaboratively with the Board and other identified community partners to tap resources that will provide added value to the event activities
* Monitor monthly expenditures of all programming (community events, activities and recreational programs) to ensure management of expenses , accurate coding and compliance to budget limits
* Support volunteer committee(s) and resident led clubs
* Attend and participate in Board meetings as required
* Provide community events /activities and recreational programs content for website updates, e-blasts, newsletter and social media platforms
* Work collaboratively with the team to create and implement promotion strategies to ensure timely promotion of events, activities, and recreational programs through website, e-blasts, newsletter and social media platforms
* Provide oversight and supervision on day-to-day task of the Coordinators to include management of all resident communication ensuring representation of the community brand
* Support the General Manager with the Neighborhood Outreach committee programs that connect to community lifestyle
* Support the General Manager with operations administrative tasks of the community service organization
* Monitor and provide oversight for all 3rd party recreation vendors to ensure maximum usage of facilities and meet the interests of the residents

Additional Duties & Responsibilities
* Practice and adhere to FirstService Residential Global Service Standards.
* Conduct business at all times with the highest standards of personal, professional and ethical conduct.
* Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and Standard Operating Procedures as instructed by Management.
* Perform any range of special projects, tasks and other related duties as assigned.

Supervisory Responsibility
* Provide oversight of all event and program vendors
* Supervision 2-5 nonexempt staff members

Education & Experience
* 4-year college degree preferred, with hospitality, non-profit special events or recreation management emphasis or equivalent work experience; plus 2-4 years' experience in the events/recreation field, nonprofit management, city government community services, and/or community management field
* Demonstrated commitment to continual learning as evidenced by attendance at seminars/ industry workshops, either as an attendee or as a guest speaker
* Minimum of one-year experience working with volunteer committees, and or age qualified groups desired
* Proven track record for non-profit operations management or special event coordination and operations management in the charitable non-profit field a plus
* Experience in the implementation of content to website, e-blasts, newsletter and social media platforms

Knowledge, Skills & Proficiencies
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
* Must possess public charisma and ability to develop positive relationships with diverse groups
* Must possess strong administrative skills to include organizational, prioritization and time management skills with the demonstrated ability to effectively multi-task
* Must possess strong ethical practices
* Must possess budgetary knowledge and control for the purpose(s) of executing community events, programs and communication expenses
* Must possess the ability to work collaboratively with a diverse team and implement the ideas of the team
* Must possess the ability to think and work independently with self-direction to ensure success as a team
* Must possess the use of good judgment, critical thinking, and business "savvy"

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.

Job Type: Full-time

Pay: $64,840.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Banning, CA 92220: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you worked for an HOA?

Experience:

• Computer skills: 2 years (Required)
• Event planning: 4 years (Required)
• Events management: 3 years (Required)
• Budgeting: 2 years (Required)

Work Location: In person

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