Job description
NaphCare has an opportunity for an experienced Learning Management System Support Specialist to join our Corporate Headquarters in Birmingham, AL 35216.
The LMS Support Specialist will support the current LMS, NaphCare U and video management systems.
Essential duties and responsibilities
- Support the current Learning Management System, NaphCare University and video management systems.
- Ensure accessibility, operation, and integrity of NaphCare University
- Be the designated SME regarding the use, functionality, and updates to the learning and video management systems.
- Provide support and resolve issues for learners utilizing the system such as resetting passwords
- Resolve issues by acting as LMS/e-campus technical support to students and/or faculty as required.
- Produce reports and transcripts as requested
- Maintain user accounts and student enrollment processes in the LMS.
Equal Opportunity Employer: disability/veteran
Outstanding Benefits Package:
NaphCare offers competitive benefits, including health, prescription, dental, Employment Assistance Program (EAP) services, vision and 401(k). NaphCare offers term life insurance at no cost to the employee and provides PTO, paid holidays and an array of voluntary benefits. Employees enrolled in our health insurance program receive prescriptions free of charge when filled at our in-house pharmacy or mail order program.
At NaphCare, we believe in innovating to improve lives. We partner with local, state and federal government agencies to provide innovative healthcare, technology and administrative solutions for complex problems within the correctional and justice systems. Our success has always been due to our people and our commitment to treating every patient with dignity. We are mission-driven with a singular aim of improving lives through caring health care solutions provided in an environment of respect . United by this belief, we work as a team to improve each and every life we touch. Join our team of compassionate trailblazers who are dedicated to making a difference.
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