• $6,000 hiring incentive to lateral Dispatchers with a valid POST Public Safety Dispatcher Basic Certificate
  • $2k at time of hire
  • $2k upon successful completion of training
  • $2k upon successful completion of probation

WHAT WE ARE LOOKING FOR:
The ideal candidate exhibits the following qualities:

• Experienced public safety dispatcher
• Ability to multi-task
• Integrity and Ethics
• Self-motivated
• Excellent communication skills
• Problem solving and decision making in potentially high stress situations
• Good judgement under pressure
• Spanish speaking skills are highly desirable

• 
  Cover Letter
• Resume
• Public Safety Dispatcher POST Certificate

• Dispatcher II
  • Ideally, two years of dispatch experience in a law enforcement agency; and
  • Graduation from high school.
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
  • Employees may be considered for a level II advancement after completion of two years in the Dispatcher I assignment, at the Department Director discretion.
• Current technical/professional knowledge of complex principles, methods, standards and techniques associated with the scope of work of a recognized profession, such as:
  • Public safety computer system operations; video display terminal and dispatching consoles; enhanced 911 telephone system and other associated public safety communications equipment; etc.
  • Operation of a modern, mid-size public safety communications center; record keeping techniques and proper office procedures; operational policies and procedures; etc.
  • Hear and understand English language; understand, retain, and recall information and instructions;
  • Primary roads, streets, highways, area, major buildings and public facilities within the boundaries of the authority user and associate user agencies.
  • Respond quickly, calmly, and helpfully, and make sound decisions on dispatching assistance in emergency situations.
  • Read maps and communicate directions
  • Effective verbal and interpersonal communication skills.
  • Microsoft Office Suite (or equivalent).
  • Use computer and other office equipment effectively.
• Possession of Public Safety Dispatcher POST Certificate

Individual Contributor:
Incumbents should have a solid foundation of the following core competencies identified by the organization to be essential and listed in order of importance (click the hyper link to see the full definition Individual Contributor Competencies):

• Team Player - Effective performers are team oriented, share resources, respond to requests, and support a spirit of cooperative effort.
• Customer Orientation - Effective performers are in touch with community needs and review the organization through the eyes of Santa Maria residents. They go out of their way to anticipate needs.
• Integrity - Effective performers think and act ethically and honestly, take responsibility for their actions and foster a work environment where integrity is rewarded.
• Composure - Effective performers maintain emotional control, even under ambiguous or stressful circumstances, and demonstrate emotions appropriate to the situation.
• Functional/Technical Expertise - Effective performers are knowledgeable and skilled in a functional specialty (e.g., finance, public works, planning, information technology, human resources, etc.), and remain current in their area of expertise.
• Problem Solving & Decision Making - Effective performers identify problems, solve them, act decisively, and show good judgment.
• Learning Agility - Effective performers continuously seek new knowledge, are curious, learn quickly, and use new information effectively.
• Drive/Energy - Effective performers have a high level of energy and are ambitious and passionate about their role. They have stamina and endurance to maintain a fast pace.