Job description

JOB TITLE: Maintenance Clerk

DEPARTMENT: Front End

PURPOSE

Provides prompt, efficient and friendly customer service. Cleans up miscellaneous spills throughout the store.
Cleans restrooms and keeps them well stocked with toilet paper, soap and paper towels. Keeps bag racks full and returns overstock to its proper place. Gathers carts from the parking lot and returns them to their proper location in the store.

WORKING RELATIONSHIPS:

Accountable and Reports to: Store Director; Asst. Store Director, Person In Charge, Front End/Service
Manager, Asst. Front End/Service Manager, Other Front End Supervisors

PRIMARY JOB FUNCTIONS:

• Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store.
• Genuinely thanks each customer and invites them back.
• Assists customers by: (examples include) o escorting them to the products they’re looking for o securing products that are out of reach o loading or unloading heavy items o making note of and passing along customer suggestions or requests o performing other tasks in every way possible to enhance the customers shopping experience.
• Eliminates spills and maintains clean floors and surfaces of the store in accordance with company safety and sanitation policies.
• Maintains premises, including shoveling snow, salting walkways, sweeping, mopping, and maintaining landscaping as directed.
• Understands and practices proper sanitation procedures and ensures the janitorial area is always clean, neat and organized according to “5S” standards.
• Removes trash and cardboard throughout the store in a timely manner.
• Retrieves grocery carts from the parking lot.
• Retrieves cases of bags from bag storage areas to maintain proper supply at each register.
• Returns overstock to proper department(s) or receiving area.
• Returns damaged products to proper department or receiving area.
• Returns milk crates with empty bottles to Dairy department.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to all company policies, procedures, Safety and Sanitation regulations, and individual store guidelines.
• Reports to work when scheduled and on time.
• Protects associates and customers by removing potential hazards from the sales floor and parking lot in a timely manner.

SECONDARY JOB FUNCTIONS: (These are considered occasional in nature)

• Places merchandise in bags and cart in a neat, organized fashion.
• Provide carry-out services to customers when appropriate, placing orders in vehicle using proper stacking techniques.
• Assists in other areas of store as permitted by Collective Bargaining Agreement(s).
• Performs other job related duties and special projects as required.
• Cleans shelves and cases as requested.

SKILLS AND ABILITIES REQUIRED TO PERFORM JOB:

• Possess the ability to understand and follow written, verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
• Visual requirements include clarity of vision at a distance of more than 20 inches and less than 30 feet with color vision, depth perception and field of vision.
• Ability to work in various weather conditions; including rain, snow, summer and winter temperatures.
• Must be able to work shifts varying in length and times, including nights, weekends and holidays.

WORKING CONDITIONS:

The duties for this position are conducted in an indoor and outdoor environment. There is significant pressure to maintain conditions and handle multiple priorities. There is exposure to dust, noise, cleaning chemicals/solvents and temperature and weather extremes.

EQUIPMENT USED TO PERFORM JOB:

Equipment used to perform job varies but could include and is not limited to: cart strap, mop, dust mop, step stool, ladder, shovel, broom, box cutter, flat cart, pallet jack, u-boat, plunger, various chemicals for a variety of cleaning duties. Equipment used if 18 years old: trash and cardboard compactor, forklift or powered pallet jack.

CONTACTS:

Has daily contact with customers, co-workers, suppliers/vendors, and the general public.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification; they are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person so classified.

Job Type: Part-time

Pay: $15.40 per hour

Benefits:

• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule

Physical setting:

• Grocery store

Schedule:

• Day shift
• Evening shift
• Night shift
• Weekend availability

COVID-19 considerations:
Common surfaces are sanitized regularly.

Application Question(s):

• Must be able to work between the hours of 6:00 am - 10:00 pm.
• Must have an application in our system before interview date. Please go to www.jewelosco.com and click on careers at the bottom of the page ("company info" if using a cell phone). Click "Find Jobs By State." Please apply to Jewel-Osco located at 102 W. Division St. Chicago, IL 60610. Apply to Store Associate position. Use zip code 60610 to locate store application. Thank You.

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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