Job description
Overview
Technologix Group is seeking an experienced; highly customer service oriented process-driven IT Systems Engineer. This position requires a proven track record of exceptional customer service skills with a passion to motivate and grow a team. The ideal candidate for this position is a "jack of all trades", who enjoys the challenge of working on various technologies. This position is available at our downtown Shreveport office.
Essential Duties & Responsibilities
- Review scope of work and manage implementation of projects
- Provide remote and on-site server/workstation support and maintenance
- Install applications and operating systems on customer hardware
- Test new products and technologies prior to deployment
- Create thorough and accurate documentation on all projects and support incidents
- Administer and support Microsoft-based customer networks
- Investigate user problems and identify their source; determine solutions; test and implement solutions
- Configure and install servers, Windows networks, firewalls, switches and other related equipment, devices and systems
Knowledge Requirements
- All Windows desktop and server operating systems
- Active Directory, Group Policies
- Exchange Server
- Microsoft 365 and SharePoint administration
- RMM platforms such as N-Able, LabTech, or Kaseya
- Enterprise-class network equipment such as Cisco, HP, Dell
- Network security products from Fortinet, Cisco, and Sophos
- VMware and Hyper-V virtualization platforms
- Veeam Backup and Replication
- SAN or HyperConverged Storage experience
- Enterprise Anti-Virus platforms such as Sophos, Bitdefender, Webroot, etc.
- All Microsoft Office Productivity Suites – Apple product knowledge a plus, iOS/osX
Qualifications
- 4 + years of experience supporting and implementing network and systems infrastructure solutions
- Professional, Industry, and Vendor certifications are required (examples: MS Server MCSA, MS Desktop MCSA, CCNA Routing & Switching)
- Strong technical knowledge and understanding of SMB networks, infrastructure, and equipment
- Ability to concisely document issues and resolution steps
Perks of working at Technologix:
- Career development
- Comprehensive health and dental plans
- 401(k) with contribution matching
learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.