Job description
Overview:
BlueWater Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
BlueWater Federal is looking for an IT Support Specialist to handle daily maintenance and monitoring of managed hardware and software for Hanscom AFB clients, and customers in both classified and unclassified systems.
Responsibilities:
- Provide Information System Security Officer (ISSO) support
- Provide Special Case Client Service Technician (CST) support that is not covered by the core CST support from the Service Desk
- Provide Unit Software License Management m(USLM) support
- Provide EIS/SharePoint Service Function support
- Provide Telephone Control Officer (TCO) support
- Provide Alternate Property Custodian / Asset Management support
- High School diploma and 3 years of experience
- Windows Desktop Operating Systems (Windows 10)
- Working knowledge of Microsoft Active Directory
- Microsoft Office Products (O365/2016) Teams, Skype for Business, Outlook
- Proficient with computer, network and server hardware
- CompTIA A+, and CompTIA Network+ certifications desired
- Help Desk Institute Certifications desired
- ITIL Certification desired
- Secret Level DoD Security Clearance - required (ability to get clearance with waiver possible if background check shows potential)
- CompTIA Security + certification - required (valid certification on day one of employment)
At BlueWater Federal Solutions, a Tetra Tech company, health and safety play a vital role in our success. BlueWater’s employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by local, state and federal authorities.
BlueWater Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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