Job description

Position Summary: The IT specialist maintains information technology strategies by researching and implementing technological strategic solutions. Experience with server administration, cloud based backup, Meraki networks, and the Webex phone is preferred.

Employment Type: Full- Time

Location: Mansfield, OH. This position is Work From Home (WFH) Flexible. Must be able to report to our locations in Richland and surrounding counties multiple times per week.

Salary/Wages: Starting at $44,440, commensurate with experience.

About Us:

Third Street is a patient-centered medical home driving change in the community. We adapt to the needs of those we serve while building services to fill gaps in care to invest in a healthier future for all. At Third Street, we provide high-quality care through the continual learning of our employees and by building a diverse team. We value our employees, communicate our expectations, and train our team on best practices.

Mission:

To deliver comprehensive health and wellness care, accessible to all in the communities we serve.

What We Offer

Attending to your needs today:

• Your ideas, input, and contributions are valued and recognized
• Excellent clinical, administrative, and management support
• Forward-thinking, collaborative, transparent, and inclusive company culture
• Employee Assistance Program
• Competitive Medical, Dental, and Vision plans
• Competitive compensation
• Paid Time Off
• Paid parental leave
• Gym membership discount
• Tuition assistance

Protecting your future:

• 403(b) retirement plan with match
• Employer-paid life insurance
• Employer-paid long-term disability

Major Areas of Responsibility:

• Maintains all hardware for the organization.
• Maintains strict confidentiality at all times.
• Maintains all software and upgrades for the various IT systems.
• Maintains website.
• Provides troubleshooting with regards to software, hardware, telecommunications, and networking for the organization.
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirement
• Must maintain administrator user status for all Medical and Dental health records systems.
• Must maintain administrator user status for the Practice Management system.
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Completes projects by coordinating resources and timetables with user departments.
• Attends staff meetings, conferences, seminars and serves on committees as appropriate.
• Other duties as assigned.

Reports to: Director of IT and Facilities

Supervisory Duties: None

Requirements

Essential Knowledge, Skills and Abilities:

Knowledge of: Comprehensive knowledge of all available services provided at TSFHS, community resources, interviewing techniques, interpersonal communication strategies, and computer software.

Skill in: Communicating effectively in both written and verbal form, interviewing techniques, managing multiple priorities, effective time management practices, de-escalation skills, problem-solving skills, and managing change and conflict.

Ability to: Manage time and deal with multiple priorities, problem solving, exercise sound judgment, define problems, collect data, establish facts and draw valid conclusions, make decisions, maintain information in confidential manner, listen well, maintain records and data, use the computer programs and communicate effectively including via the computer. Encourage staff to work towards their full potential and to provide excellent services to our patients and their fellow co-workers.

Essential Characteristics:

• Commitment to agency mission statement
• Ability to develop trust and effective working relationships with staff members, individuals, families and external and internal professionals
• Strong information gathering/interviewing techniques
• Ability to organize time and prioritize projects efficiently and effectively
• Effective leadership abilities

Qualifications:

• Bachelor’s Degree in Information Technology, or related field preferred.
• Some experience with server administration, cloud based backup, Meraki networks, and the Webex phone system, preferred

Third Street is an equal opportunity employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities and patients we serve. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you require reasonable accommodation in completing this application, please direct your inquiries to hr@thirdstreetfamily.org or call 419-522-6191 option #7 for Human Resources.

Job Type: Full-time

Pay: From $44,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: In person

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