Whether you're in the automotive industry or joining us from another field, Friendly Acura is ready for you to become a part of our award winning team. We have a culture of respecting our team and have a reputation for loyalty and treating our employees like family. If you're interested in joining a team where there's no limit on opportunity & growth, submit your application and join the Friendly Family today!

$40,000-$60,000/year

What We Offer

• Medical, Dental & Vision Insurance

• Sundays Off

• 401K

• FSA – Health and Dependent

• Paid Vacation and Sick Time

Responsibilities

• Handle all incoming and outgoing phone calls and emails.

• Handle our customer contacts through dealer's CRM system, follow-up and lead generations.

• Prospect follow-up calls, set appointments for sales and gauge customer satisfaction.

• Answer customer internet inquires by both email and phone.

• Schedule sales appointments and reschedule no-show customers.

• Contact customers based on current marketing incentives.

• Follow up in manner that results in the customer visiting the dealership.

• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.

• Interacting with customers as well as with all dealership departments.

• Qualifications

• HS Diploma / GED equivalent

• Ability to manage inbound and outbound sales call, internet leads and call lists

• Strong organizational skills, with the ability to effectively multi-task.

• Must be reliable, dependable.

• Outgoing personality, ability to influence customers to schedule appointments.

• Extremely customer service oriented.

• Excellent written and oral skills.

• Basic knowledge of computers.

• I have carefully read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the dealership has a similar right.