Client Intake Specialist

Legal Intake Specialist

Are you one of those special people who are motivated to win? Are you a natural "people-person" able to connect to strangers? Are you driven to succeed, goal-oriented, and motivated by success? If so, then we want you on our team!

Olawale Law Firm is looking for a motivated, self-starter to join our team as a Legal Intake Specialist.

The position’s focus is to be the first communicative contact of the law firm. The intake Specialist must possess the skills to communicate our service information clearly to potential clients and encourage them to retain our services. The position requires sales communication skills to convert potential leads to become clients. It involves following up with leads to communicate the value of our services and convincing them to hire us.

The position requires the ability to communicate effectively through phone calls, texts, chats, and e-mails. It involves collecting and entering leads and clients’ information and entering the data into the firm’s portal.

Olawale Law Firm is a multi-cultural practice with diverse clients. We handle personal injury and immigration law cases.

Our core values are a passion for justice, compassion for clients, empathy, honesty, integrity, and adherence to excellence. Our intake Specialists share our values and communicate with clients with respect and compassion.

We are looking for an individual who is focused and can manage a high-volume and time-sensitive workflow effectively and efficiently. Strong people skills are necessary. The position requires one to work both independently and within a team environment.

Prior customer service experience, marketing, or administrative experience is required. Prior Experience in a legal setting is a plus.

Skill Requirements and Job Duties:

Communicate frequently with clients. Clients seek our professional services related to the most traumatic events in their lives, so compassion and empathy are critical.
Administer and maintain the electronic document filing system
Draft legal documents (complaints, propound/respond to discovery, immigration forms)
Finalize and proofread drafts.
Maintain attorneys’ calendar, including calendaring appearances and deadlines.
Prepare notices, schedule depositions, and serve subpoenas.
Secure medical records from various treating healthcare providers.
Gather healthcare lien information.
Assist with fact investigation.
Excellent verbal and written communication skills.
Bilingual English / Spanish desired. (Please indicate on your resume).
Must be proficient in all Microsoft Office-based computer programs.
Self-motivated and must take the initiative.
Ability to make timely decisions during emergencies, difficulties, and challenges.
Focus on meeting demanding deadlines.
Meticulous attention to accuracy, detail, and organization.
Must maintain professionalism in stressful and challenging situations.
Naturally inquisitive, continuous learner, hungry for new knowledge/skills.
Ability to maintain confidentiality
Well-organized and detail-oriented, able to multi-task and function positively in a fast-paced environment.
Ability to adhere to law office procedures.
This position is for someone looking for a long-term commitment with opportunities to grow.

Olawale Law Firm is a fast-growing firm with a supportive and fun-loving team. If you want to work in an environment where you can learn and grow, support an expanding business, and build a healthy culture, here is what you need to know to apply:

Please note: This position is available only to applicants already eligible for employment in the United States.

All applicants and applications will be kept in strict confidence.

PERKS:

We believe in working closely and bringing out the best in each other. We’re a fun, supportive, and creative group of individuals. We’ll offer you:

Fun atmosphere – let your hair down now and then. Work with interesting people from various backgrounds.
Challenging tasks – Equip yourself by tackling new challenges.
Limitless ability to grow within the company.
Learn something new every day – Grow your career with bright possibilities.
About the Olawale Law Firm

Olawale Law Firm is an incredibly fast-moving, innovative law firm that delivers the absolute best client experience and unmatchable legal representation to our clients while impacting our communities. We’re all about working hard and staying humble. We have obtained over $10 million for our injury clients. We have assisted over 10,000 clients with pursuing their American Dream, green cards, and citizenship. We have been honored with Super Lawyer selection and named National Trial Lawyers Top 100.

If you’re looking for a boring and easy job, you won’t find that here. We put 110% into everything we do. Greatness is achieved through hard work, discipline, and sacrifice, and we’re determined to be great.

We’re not crazy; we are just passionate about what we do.

If you'd like to be part of our collaborative, driven, and elite team, we can’t wait to hear from you.

** IMPORTANT: TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions.

Do not apply through this posting; the apply now button below or the contact information on our website. If you do, you will be disqualified.

Send your cover letter and resume to info at -. Write “Job Application” in the subject box.

After sending the email Call us at- and ask for Attorney CHELSEA MILLER to request further instructions.

Job Type: Full-time

Salary: $16.00 - $17.50 per hour

Benefits:

Free parking
Opportunities for advancement
Schedule:

Monday to Friday
Travel requirement:

No travel
Ability to commute/relocate:

Westerville, OH 43082: Reliably commute or planning to relocate before starting work (Required)

Experience:

Microsoft Office: 1 year (Preferred)
Work Location: One location