You could say we're at the center of the center.

Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now.

Job Overview

Position Schedule: Full-Time

At Edward Jones, the focus of the Operations division is on creating the ideal client and branch experience within key phases of the client lifecycle including account opening, trade settlement, movement of client cash and securities, statement production, and tax reporting.

Working in partnership, the Business Process Improvement and Operations Technology teams collaborate with business owners to identify opportunities for operational efficiency and risk mitigation within each key phase. Utilizing these insights, both teams strive to enhance the client and branch experience by delivering innovative solutions ranging from smart automation and workflow, to process improvement, to data analysis and reporting.

Responsibilities:

• Lead the design, development, testing, and implementation of varying complexity reporting solutions in non-production and production environments to support audit, regulatory, and business functions.
• Create and support medium to large, web based processing and workflow applications for end users.
• Build and maintain an extensive knowledge of current Mainframe, web, and client applications and how they interface with other enterprise systems.
• Create detailed solution and system documentation, including test procedures and scenarios.
• Contribute to the maintenance and support of the existing solution base, identifying opportunities for continuous improvement and innovation in the automation value steam.
• Practice and promote agile development practices.
• Provide guidance and mentoring to less experienced developers.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

Hiring Minimum: $78795
Hiring Maximum: $134163

Skills/Requirements

Position Requirements:

• Bachelor's degree in Computer Science, Management Information Systems, or related field preferred (or equivalent work experience).
• 4+ years of software development/process automation experience
• Professional licenses required within 120 days of hire: SIE & Series 99
• Professional license required within 12 months of hire: Series 7
• Database experience including IDMS, DB2, Oracle, Microsoft Access, flat files, or Data Warehouse
• Expert in one of the following languages: SQL, Java, Linux, COBOL, HTML, WebFocus, VBA
• Working knowledge of ETL tools such Pentaho or rapid application development tools such as APEX
• Working knowledge of Microsoft Office and Power Apps including Power Automate and Power BI.
• Experience working in an agile development environment utilizing concepts such as Epics, Stories, Sprints, and Points.
• Ability to problem solve and quickly learn new technologies in a changing environment
• Strong ability to work independently and contribute as a key member of the team
• Strong written and verbal communication skills, including the ability to explain technical issues in business terms

Awards & Accolades

• 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work® data as of March 2022. Compensation provided for using, not obtaining, the rating.
  • Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work® and Fortune® magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.
• 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
  • Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work® and Fortune® magazine, ranking No. 45.
• 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
  • For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For® ranking by Great Places to Work® and Fortune® magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.
  • 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work® in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
    • Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality.

About Us

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.