ABOUT GRAND LIVING

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious appointments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

ABOUT THE POSITION: HR GENERALIST

Are you an empathetic HR professional with an interest in contributing to more than just one dimension of a company's people operations? Do you like working with data and processes, equally as much as handling day-to-day employee relations? Do you pride yourself on your meticulous organization? If so, Grand Living may have the perfect position for you.

In anticipation of the next period of rapid organizational growth, our commitment to a people-focused culture of dignity, pride and mutual satisfaction in creating a grand lifestyle, is paramount in advancing our vision of bringing First Class Happiness™ to life. Our national "People Team" provides guidance and support in all stages of a team member's career with us from application to retirement, positioning Grand Living as a top employer by supporting the next generation of its leaders. The Human Resources Generalist ("HR Generalist") will be an integral member of the national People Team, performing a variety of tasks both administrative and tactical. The talented and experienced Human Resources professional chosen for this position should have a passion for service and organization. The HR Generalist at Grand Living will be responsible for people-related tasks and activities under the direction of the Chief People Officer, including employee relations, conducting investigations, ensuring compliance with all applicable laws, performance management, learning and development, leveraging people analytics, supporting recruitment and payroll, gathering and synthesizing feedback and more.

KEY RESPONSIBILITIES

• Provides guidance for performance feedback, team member growth and development, and performance management to enhance individual and team performance
• Ensures process discipline with regard to proper documentation and recordkeeping of all employee-related matters
• Maintains compliance with federal and state regulations in organization and maintenance of employee files and HCM records
• Provides policy guidance and interpretation to community leaders and managers; may also be responsible for drafting policies
• Administers the offboarding process, including conducting exit interviews for departing staff and reporting back trends and possible issues
• Supports and champions employee engagement programming
• Engages in employee relations issues within community teams and escalates them as necessary
• Conducts effective, thorough and objective investigations on employee concerns, while appropriately maintaining confidentiality
• Works closely with mid-level community managers and their team members to improve work relationships, build morale, increase productivity and retention
• Drafts and deploys employee engagement surveys and conducts focus groups as needed
• Administers leave of absence policies, including FMLA, STD, LTD, USERRA, etc.
• Assists in developing relevant employee communication
• Creates and updates forms used to capture and organize data
• Produces and analyzes data sets related to the company's workforce to summarize key information or as necessary for projects
• Drives company-wide engagement activities that positively impact team member satisfaction scores and company results
• Files, prepares and participates in unemployment hearings
• Develops training presentations and materials
• Supports the Payroll & Benefits function as needed with new hire and status change entry, system clean up, record maintenance, purging activities, and compiles reports from database
• Supports the Talent Acquisition function as needed with candidate selection, interviewing, preparing offers, extending them, and checking references
• Manages completion of background check, drug screening, MVR search, and any other applicable pre-employment screenings

QUALIFICATIONS

• Bachelor's degree and three to five years of HR experience, or a Master's degree in HR Management plus two years of HR experience
• Experience in an HR function with responsibility for multiple sites where most meetings and interactions will occur virtually
• Professional in Human Resources (PHR) certification or Society of Human Resources Certified Professional (SHRM-CP) designation preferred
• Excellent writing, communication, and presentation skills
• Strong ability to lead via influence rather than direct power
• Considerable knowledge of principles and practices of personnel administration
• Proficiency in Microsoft Office 365, particularly Teams, PowerPoint, Word, Excel, Outlook and Stream
• Familiarity and experience with the best tools for data collection and process automation
• Must reside in one of Grand Living's states of operation (SD, IA, TX, FL) within a 30 minute commute to one of Grand Living's Communities.
• Ability to travel up to 20% of the time

REPORTING STRUCTURE

While the HR Generalist will be a partner to colleagues throughout the company, the position will report directly and only to the Chief People Officer.

CHARACTERISTICS FOR SUCCESS

• Always takes a kind and understanding approach
• Seeks first to understand (is a great listener)
• Ease in navigation of handling problems and conflict
• Excellent communication habits and commitment to follow-through
• Impeccable organization skills with an ability to move seamlessly between task groups
• Autonomous with an ability to work well with others even under pressure
• Can easily manage and deliver against specific action-based timelines and work on several projects simultaneously
• Takes amazingly detailed and meaningful notes during interactions
• Can sift through details of conversations and easily extract the facts
• Pays exceptionally high attention to detail
• Must love data and understand how to display and synthesize it to promote understanding
• Clear and concise communicator with a critical eye for proofreading communications for accuracy, polish, and clarity
• Remarkable ability to write factual and clear corrective actions that are also empathetic and respectful
• Outside of situations requiring travel, must be comfortable using virtual meetings (video format) as the basis for most interactions on the job without compromising quality

BENEFITS

• Competitive salary based on experience
• Automatic Employer-Provided Insurance Coverages: Life, AD&D, and Long-Term Disability
• Employer-Assisted Insurance Coverages: Medical and Dental
• Voluntary Insurance Coverages: Vision, Short-Term Disability, Accident, Critical Illness
• 401(k) Retirement with an attractive company match
• Flexible Spending Account Options / Health Savings Account
• Generous Paid Time Off, which increases with length of service
• Parental Leave PTO Match
• Company Holidays + an additional Floating Holiday after 1-year of service
• Robust Employee Assistance Program, including 24-Hour Travel Assistance
• Cell Phone Allowance

EQUAL EMPLOYMENT OPPORTUNITY

At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.