Now Hiring Housing Managers for Yellowstone National Park Lodges. We provide on-site housing in 30 dorm-style employee living quarters, which house our nearly 3,500 seasonal employees each year. Our employee housing and field HR staff are responsible for ensuring our employees live in a clean, safe environment and comply with company policy and procedure. (Resume Required)

• Positions: Housing Management
• Full-time, seasonal position starting in May 2023 and ending October 2023.
• Location: Old Faithful or Mammoth Hot Springs
• Your work schedule is typically 40 hours, 5 days/per week (may include weekends, evenings, on call, and holidays). Time and a half is paid above 40 hours.
• Learn more about our Human Resources department.

• Low cost housing in our nation's first National Park! Seasonal employees live in dormitory-style housing that includes Wi-Fi (limited bandwidth), laundry, and all utilities
• All meals provided at low cost including breakfast, lunch, and dinner
• No Wyoming state taxes deducted from your paycheck
• Participate in our $350 Referral Bonus! Review criteria here
• Making friends with people of all ages, from all over the country and world

• Free Employee Recreation Program (photo contest, gear rentals, educational seminars, athletic competitions, and more).
• Employee discounts on retail, food & beverage, lodging, camping, and activities in Yellowstone, at our sister properties, and in our local gateway communities
• Over 1,000 miles of hiking trails inside the park
• Fresh air, breathtaking views, and clear night skies
• World-class wildlife viewing of bison, elk, moose, wolves, bears, and more
• Approximately 500 geysers (the largest concentration in the world) and hot springs, including Grand Prismatic, the third largest in the world
• Click for more info on perks

Applicants for a Human Resources position will be considered for the following positions, based on skill levels and business needs:

• Direct management, leadership, and development of the Housing Coordinator, Residence Coordinators (RC), and Dorm Custodians (DC).
• Create a safe, welcoming, and inclusive environment for all residents through both staff interactions and the active and ongoing planning of dorm/community welcome/informational events at the beginning of the season and biweekly thereafter in each dorm.
• Guide RC staff to set clear expectations, build communities, encourage resident self-monitoring, take ownership of intervening in low-level offenses, and escalate concerns as appropriate to management, security, National Park Service, etc.
• Objectively and consistently initiate and/or monitor corrective and disciplinary action related to employee housing violations or other dorm-related infractions in line with company expectations for addressing such infractions. Involve Field or Gardiner HR for guidance on any issue related to respect, violence, harassment, or possible termination.
• Supervise Hourly Staff (RCs and DCs) daily including: creating weekly schedules to ensure residence and office coverage as needed; offering advice and feedback; conducting daily staff meetings; monitoring the work of each staff person with personal observation at the work site as often as possible; initiating corrective and disciplinary action when necessary to meet standards; offering activities which encourage teamwork among staff.

• Demonstrated skills relating to training, time management, organization, leadership, decision-making, problem-solving, and interpersonal communication
• Excellent follow-up skills with ability to shift priorities and restructure time and energies to perform in an optimal capacity. Make sound judgments both independently and/or collaboratively.
• HR Certification preferred.
• Minimum of three years Xanterra Yellowstone Management and/or HR experience.
• Excellent oral and written communication skills.
• Ability to persuasively and professionally guide and motivate others and to effectively communicate complex information to a wide variety of audiences.
• Knowledge of Company policies and procedures, Park/Company guidelines, and resources for cases with extenuating circumstances.
• Intermediate to advanced knowledge of Microsoft Word, Excel, and Outlook.
• Possession of valid driver’s license and safe driving history preferred.
• Knowledge of Personnel Policies and Procedures, Park/Company guidelines and resources for employee housing management. Adherence to, and support of, same
• General knowledge of data systems

Physical Requirements:

• Able to walk from HR office to offices of other location department managers daily.
• Able to remain seated for periods of 30-120 minutes or longer.
• Able to walk and/or stand a minimum of 30 minutes at a time.
• Able to walk up to one mile continuously.
• Able to walk on uneven terrain, including icy and snow-covered areas.

• Must be able to lift items up to 25 pounds and shovel snow
• Must be able to walk up to one mile continuously
• Must be able to kneel or lay flat on the ground to inspect employee rooms and bathrooms.
• Must be able to climb stairs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.