Job description

Are you a self-motivator who enjoys dynamic roles and engaging in different aspects of the casino gaming environment? A successful candidate should be hungry to learn, technically savvy, have great business acumen, and eager to make industry connections!
What Will You Be Doing?
Responsible for customer implementation of technical systems, software and hardware components, and configuring business processes.
Responsible for assisting with installation deployments of Everi products and third-party software either in-house or on-site for customers as needed.
Provides account status updates with weekly objectives; communicates emergency or unusual situations with Everi accounts to management.
Investigates emerging issues, provides preliminary analysis to management, and prepares detailed written reports as requested.
Collaborates with cross-functional teams ensuring efficient and effective deployment and maintenance of services.
Interacts with client upper management, including but not limited to, performing or assisting with troubleshooting, diagnosing, and correcting identified hardware/software issues and assisting with training and demonstrations for client staff and IT departments.
Provides ongoing training and support to casino personnel; explain new products or services with the goal of enhancing the relationship with Everi.

Skills, Knowledge, & Expertise Needed for the Job:
High School Diploma or GED required; Bachelor's degree preferred
Ability to obtain and maintain regulatory Gaming License(s), as required.
0-2 years’ experience in a training role; industry experience preferred.
Demonstrated ability to research and gather content from multiple technical sources.
Proficiency in Microsoft Office applications.
Familiarity with online survey, communication tools, and document-sharing tools.
Some exposure to software application installation, operations, and systems.
Familiarity with compliance software applications from an operations and systems perspective is preferred.
Why Us?
Everi's benefits package includes Medical, Dental, Vision, 401k with company match, life insurance, maternity and paternity leave, adoption assistance, pet insurance, gym reimbursement, and more!
Discretionary Time Off (DTO) - No more "banking hours" to take a day off and the perfect way to prevent burnout and improve productivity.
Building on a strong culture and resounding positive feedback from Everi employees in 2021, Everi continues to receive recognition as a Top Workplace in 2022. Everi was recognized nationally as a Top Workplace 2022 USA and received a second regional award for its HQ in Las Vegas as a Nevada Top Workplace 2022. This most recent award brings Everi's total number of Top Workplaces awards in 2021 and 2022 to a whopping 10 awards!!!!



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Everi Corporate HQ is committed to expanding its innovative and creative reach, building a culture based on the tenets of respect and transparency. We are proud to be the gaming industry’s single-source provider of financial technology, loyalty solutions, games, and intelligence solutions. Let’s Go!

Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.

** For All External Staffing Agencies **

Everi does not accept agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review without proper approval. Everi is not responsible for any fees related to unsolicited resumes.

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About Everi
We believe in the values of Collaboration, Integrity, Inclusion, Excellence, and Fun!
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