Position Overview

The discrete gem of our operations, our Room Attendants are simply that! Entrusted with caring for every detail of our sophisticated rooms, skillfully trained to guard the privacy of our guests and expected to embrace their ultimate responsibility, to create lifelong memories for our guests.

As a Room Attendant at The Beverly Hills Hotel, here are just some of the great benefits you will receive:

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  Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay twice a year at each hotel!

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  50% off at bars and restaurants within all of our Dorchester Collection hotels

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  World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)

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  Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala

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  Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card

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  Exclusive Access to a discount platform featuring 1000s of retailers

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  Competitive Medical, Dental, Vision Benefit

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  Competitive retirement scheme

As a Room Attendant at The Beverly Hills Hotel, your compensation will be $22.25 per hour.

A day in the life of our Room Attendant.. it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our room attendants accomplish would be lengthy but the list below is essential to know.

Our room attendants are responsible for caring for a specific number of rooms during their day. This will include cleaning and organization of everything in the room and a part of the room. Including: Maintaining complete knowledge of and complying with all departmental policies/service procedures/standards; anticipating guests’ needs, responding promptly and acknowledge all guests, however busy and whatever time of day.

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  Sometimes our guests have special requests involving their linen, amenities, furniture set up and even special occasions. Most of these requests are fulfilled by our room attendants.

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  Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our room attendants are relied upon to report these and work with several other positions to correct.

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  Communication is what keeps our departments in synch. Our room attendants must communicate with all departments in order to ensure the alignment remains.

The items shared are essential. However, to ensure consistency, our Housekeeping Room Attendants are provided with specifics on how we care for their department and our hotel.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical ability to stand and or walk continuously. The physical ability to occasionally climb on a ladder to heights in excess of 12’. The physical ability to frequently crouch, push/pull, squat and work above the shoulders during the performance of the daily job routine. The physical ability to use both hands for continuous grasping, fine manipulation. The physical ability to continuously carry up to 25-35 pounds of weight both on flat surfaces and up and down stairs for distances of up to 150 feet. The physical ability to occasionally lift up to 25-35 pounds of weight between the floor and waist, occasionally from the waist to above the shoulder.

• All of our employees are ambassadors of our Vision, Values and culture. Our room attendants do this with all they do.

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  English is the primary language used in our hotel. Our room attendants must feel comfortable communicating in this language.

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  Attention to detail is critical for our room attendants.

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  We pride in nurturing an environment where Working Together is a must. Our room attendants are our biggest champions of this.

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  Our hotels operate nonstop, this require flexibility from everyone on the team.

OSH Act: The role of the Room Attendants may be exposed to human bodily fluids, biological agents, chemicals or hazardous materials.