Job description

Our team is seeking an experienced, patient focused Front desk staff member to join our team!

We are looking for an energetic, passionate person with a great attitude, caring spirit and willingness to achieve! The ideal candidate would have excellent communication skills, provide outstanding patient care, work with integrity and reliability and possess a friendly and positive attitude.

If you are interested in joining an organized, hardworking and fun-loving team who builds lasting relationships with patients and makes a difference in the community, please send us your resume.

Key Tasks

The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required.

• Greet and welcome guests as soon as they arrive at the office.
• Submitting claims to insurance companies for our patients
• Ensure reception and lobby area is tidy and presentable, with all necessary stationery and material
• Monitor passed due recall
• Use of Microsoft Outlook for e-mails correspondence is required, along with sending secure patient records, x-rays, reports and records releases

• Review treatment plans with parents/guardians and schedule according to scheduling guidelines
• Make financial arrangements and effectively communicate payment expectations
• Send/organize specialist referrals
• Assist with end of day reports
• Schedule and confirm appointments
• Collect and post patient payments, including credit card transactions, cash and checks

Prior dental experience is a bonus. Hourly compensation will be based on qualifications and experience. Please apply with your resume and references.

Monday: 7:30am-4:30pm

Tuesday: 7:30am-4:30pm

Wednesday: 7:30am-4:30pm

Thursday: 7:30am-4:30pm

Friday: 8:00am-12:00pm (every other week)

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Fort Myers, FL 33919: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Medical office experience: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location

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