Front Desk Agent
Full Time
Lawrence, KS 66046
Posted Just posted
Job description
Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Job SummaryFast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.*8 hour shifts that range from 7am-3pm, 3pm-11pm. Weekend/Holiday required. Candidate must be able to work both shifts.
Responsibilities:
- Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied.
- Address all guest concerns and ensure follow up is complete.
- Maintain high standards of personal appearance and grooming
- Perform other duties as assigned. helping other team members and maintain a clean, organized work area.
- Highly organized and the ability to multi-task.
- Must possess a thorough knowledge of guest service and satisfaction.
- Requires good communication skills, both verbal and written.
- Must possess basic computer skills.
- Must be able to stand for long periods of time.
- All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
- Regular opportunities for bonuses
- $250 referral bonus for you and a referred associate
- Daily Pay access to your already earned wages before payday
- Opportunities for upward mobility and growth within the company
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