Job description
Best Western Surf City in Huntington Beach, CA is looking for one front desk agent to join our 21 person strong team. We are located on 19360 Beach Blvd. Our ideal candidate is a self-starter, punctual, and engaged.
Responsibilities
Provide guest service at the hotel’s front desk, and attend to guest needs such as guest check-in/check-outs, reservations, and other guest questions and needs.
Other key duties:
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*Relocation of guests *Handling guest issues *Answer phone calls during the shift *Register guests, update status of guests *Ensure the accuracy of the accounts and transactions made with the customers *Assist front desk & attend all public areas, including the breakfast area
Qualifications
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*Ability to communicate clearly and directly with guests using a positive, clear speaking voice *Proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel *Able to operate basic office machines, i.e., copier, fax, printer, etc. *Ability to work a varied schedule that may include evenings, weekends, holidays, and overnights *Must arrive to work well groomed, with pristine hygiene, and professional attire *Must maintain composure and objectivity under pressure
We are looking forward to reading your application.
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About Best Western Surf City: Celebrating more than 70 years of hospitality, Best Western Hotels & Resorts is an award-winning global family of hotels located in over 100 countries and territories that offers accommodations for all types of travelers.
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