Job description

We are looking to hire someone that is over the age of 21 to work the day/evening shift.

We are hiring someone who would like to join our team in providing excellent Customer Service to our guests. Shifts are from 7am-3pm and 3pm-11pm, occasional 11pm-7am. This is a part time job, WEEKENDS ARE A MUST! We are looking for someone who has flexible availability as the days may differ each week. Hotel experience is not required, we will train you.

Some of the responsibilities include:

• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
• Knows room locations, types of rooms available, and room rates.
• Registers arriving guests and assigns rooms.
• Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
• Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
• Knows daily activities and meetings taking place in the hotel.
• Reports any unusual occurrences or requests to the manager or assistant manager.
• Manages and resolves all guest complaints in a professional and courteous manner.
• Processes guest check-outs and handles monetary transactions.
• Maintains a high level of professional appearance and demeanor.
• Performs other duties as assigned.

Please respond with questions through Indeed only.

Job Type: Part-time

Pay: $15.74 - $17.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Education:

• High school or equivalent (Preferred)

Work Location: One location

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