Field Support Operations Coordinator

Full Time
Laredo, TX
Posted
Job description

OpeSummary

Field Support Operations Coordinator

The Field Support Operations Coordinator provides administrative support for the Director of Projects & Performance Management, ensures that the workflow and vendor relationships are managed according to the needs of project-based work, and supports the goals, objectives, mission, and vision of Team Housing Solutions.

2.1 Essential Position Functions

· Liaise with Basecamp Managers/Directors to assist them however needed from HQ

· Write Standard Operating Procedures for THS Basecamp replication

· Create and update maps and floorplans through Google Earth

· Conduct Basecamp walk-throughs for maintenance checks

· Schedule vendors for miscellaneous and emergency maintenance needs

· Monitor Basecamp work order trackers and provide escalation support

· Research property information via county website, realtor companies, and other sources

· Assist with the project planning of larger Basecamp-type projects

· Assist with risk mitigation efforts

· Assist with supplies purchases for theBasecamps

· Recommend contingency plans

· Assist with Basecamp turnover

· Follow up with the client to ensure a satisfactory resolution to work order requests or concerns

Update forms and processes as requiredrations Coordinator

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • Holidays
  • Monday to Friday
  • On call
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Education:

  • Associate (Required)

Experience:

  • Customer service: 3 years (Required)

Work Location: One location

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