Families Forward, a Fedcap program, is currently hiring for a full-time Employment Specialist / Job Coach to provide career-focused case management services in the Houlton, ME area. This vocational rehabilitation position in human services earns a competitive wage of $42,000-52,000/year.

In addition to competitive pay and our supportive work culture, we offer our Employment Specialist / Job Coach the following benefits:

• Medical
• Dental
• Vision
• A flexible spending account (FSA)
• A 403(b) plan
• An employee assistance program
• A future mom's program
• Life insurance

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon about this opportunity in human services to use your customer service skills!

DAY-TO-DAY

This full-time community vocational rehabilitation position with our human services nonprofit works during the day.

As an Employment Specialist and Job Coach with our nonprofit, you establish trust and rapport with program participants in our community. To understand their needs, strengths, interests, aptitudes, experiences, and capabilities, you conduct comprehensive intakes. Partnering with program participants, you help develop a service plan known as a Family Contract Amendment (FCA). This amendment outlines their short- and long-term employment goals. You then meet with each participant at least once a month to document progress toward their goals and ensure they're clear on program requirements. You're quick to reach out and reschedule if they ever miss a scheduled appointment.

You also collaborate with external providers to make sure participants have access to whatever services and support they need. You run reports in our FedcapCARES program and use the data you find to plan daily and weekly tasks. You're sure to follow up and provide support with tasks as needed. A true professional, you always uphold our nonprofit's policies as you work. Knowing you're making a difference in our community fills you with gratitude and pride, which is why you're perfect for this community vocational rehabilitation role in human services!

ABOUT FAMILIES FORWARD

Founded in 1935, the Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. Families Forward was created to meet the needs of the people in Maine. We're a human services organization committed to helping individuals obtain long-term economic well-being. We work hard to provide access to employment, training, education, and community resources.

Nearly 60% of our staff have lived in Maine for over 20 years. "Mainers" to the core, our team models the strong work ethic and integrity our state is known for. We value each and every employee! This is why we provide competitive compensation, robust benefits, and plenty of opportunities for personal and professional growth.

OUR IDEAL EMPLOYMENT SPECIALIST / JOB COACH

• Communicative - uses exceptional customer service skills
• Responsible - handles confidential information with discretion
• Organized - balances multiple tasks while demonstrating good time management
• Team Player - works well in a collaborative environment
• Professional - maintains a positive and friendly attitude

If this sounds like you, keep reading about this vocational rehabilitation position using your customer service skills for our nonprofit!

REQUIREMENTS FOR AN EMPLOYMENT SPECIALIST / JOB COACH

• Bachelor's degree OR higher education and equivalent experience
• Demonstrated track record for providing exceptional customer service
• Valid driver's license

If you meet the above requirements, we need you. Apply today to join our team!

Location: 04730