Employee Assistance Program (EAP) Coordinator - Health Program Administrator (HPA) or HPA Trainee

Full Time
Rochester, NY 14607
Posted
Job description

Permanent transfer candidates: Current Department of Health (DOH) employee with permanent or contingent permanent status as a Health Program Administrator (G-18); OR current NYS employee with one year or more of permanent or contingent permanent, competitive service in a title eligible to transfer under Section 52.6, Section 70.1, or Section 70.4 of the Civil Service Law to a Health Program Administrator (G-18), Health Program Administrator Trainee 1 (NS), or Health Program Administrator Trainee 2 (NS). For more information on the types of transfers, transfer eligibility criteria, and the current transfer determinations for your title, visit the following website. https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm. Public candidates: Active list candidate on the New York State Department of Civil Service’s Professional Career Opportunities (PCO) eligible list #26-570 with a score of 100 or higher OR qualified 55-B/C candidate in possession of a Bachelor’s or higher degree.

Preferred Qualifications: Commitment to EAP’s mission. Demonstrated highest level of confidentiality and neutrality when dealing with employees, family members, management, and unions. Strong interpersonal skills and demonstrated ability to maintain professional boundaries. Experience planning, developing, and delivering training for broad audiences. Experience in program promotion. Excellent traits of flexibility when dealing with uncertainty. Knowledge of the community, its services, and resources.

Duties Description
Under the oversight of the Lead EAP Coordinator, the incumbent will be responsible for providing confidential support, information, assessment, and referral and follow up services to employees and their families with personal and/or work-related problems. The EAP Coordinator must carry out these duties in a confidential, timely, and professional manner. Other duties include, but are not limited to, the following:
  • Always demonstrate professional and ethical behavior, in keeping with the EAP Coordinator role.
  • Follow policies and procedures of the NYS EAP and assist with committee functions as required.
  • Assist in the implementation of agency training programs for supervisors, union representatives, and employees.
  • Help coordinate crisis response services, including needs assessments, referrals to resources, individual assessment and referral services, monitoring the situation, individual grief sessions, and training.
  • Identify and be knowledgeable about local community, public and private agencies and resources on an ongoing basis. The Coordinator will create and maintain a resource file and become familiar with available services and any fees or restrictions associated with those services, including being knowledgeable about insurance benefits as well as being able to access information for agency employees.
  • Attend agency EAP committee meetings, giving input and suggestions when needed.
  • Complete and submit a monthly statistical report to Statewide EAP, the EAP Committee Chairperson, and the Lead EAP Coordinator
  • Attend all scheduled NYS EAP sponsored or recommended professional development training, conferences, and workshops.
  • Provide orientations and promotional presentations or trainings, as needed.
  • Assist with administrative duties as needed.
  • Maintain regular communication with the Chairperson, Regional Representative and NYS DOH/HRI/OMIG Lead EAP Coordinator.
Additional Comments
The role of the EAP coordinator is to provide confidential information, problem assessment, and referral services to state employees and their family members, and to serve as a resource to agencies and facilities in addressing work-life issues.*This position will require travel throughout the Western Region; occasionally to areas that are not serviced by public transportation.

"Benefits of Working for NYS
Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
  • Thirteen (13) paid holidays annually
  • Up to Thirteen (13) days of paid vacation leave annually
  • Up to Five (5) days of paid personal leave annually
  • Up to Thirteen (13) days of paid sick leave annually for PEF/CSEA
  • Up to Eight (8) days of paid sick leave annually for M/C
  • Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
  • Eligible employees and dependents can pick from a variety of affordable health insurance programs
  • Family dental and vision benefits at no additional cost

Additional Benefits
  • New York State Employees’ Retirement System (ERS) Membership
  • NYS Deferred Compensation
  • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
  • Public Service Loan Forgiveness (PSLF)
  • And many more.. "

For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

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