Job description
Bruni & Campisi of Elmsford, NY is looking to hire a full-time Dispatcher to join our office team and dispatch our HVAC and plumbing installers. Are you great on the phone? Do you enjoy providing exceptional customer service in a fast-paced office environment? Are you interested in starting a career with a stable and respected HVAC & Plumbing company? If so, keep reading!
This dispatch position pays a competitive wage of up to $30/hour, depending on experience. We also offer some of the best benefits around including medical, dental, vision, a 401(k) plan, and profit-sharing. We also have generous paid time off (PTO) which includes paid holidays, paid vacation, paid sick days, and personal days. If this sounds like the right opportunity for you, apply today!
ABOUT BRUNI & CAMPISI
Bruni & Campisi is Westchester and Fairfield's most complete home services company. Since 1979, we have added a wide range of services with the same level of quality that customers have come to expect from us. Whether they need to upgrade their home's insulation, require an emergency air conditioning repair or are interested in converting to geothermal energy, our team gets the job done and ensures customer satisfaction.
As a family-owned company, we take care of our employees like they are part of our family. We truly value their contributions which is why we offer great benefits and competitive compensation-and we always try to promote from within. Our management is there for our team to offer support and help them to grow professionally. Come join our family!
A DAY IN THE LIFE OF A DISPATCHER
As a Dispatcher, you arrive each day ready to work hard to ensure maximum scheduling efficiency without compromising customer service. Most of your day is spent in an office environment on the phone or computer. Your friendly and capable demeanor comes through as you receive incoming client calls and dispatch service calls to HVAC & Plumbing installers.
You schedule calls in order to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. You forecast days and weeks ahead to keep all employees working and on track.
Over the phone, you inform clients of arrival times and ensure that they are notified ahead of time about any delays. And, as necessary, you reschedule appointments. You feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly.
DISPATCHER QUALIFICATIONS
- Able to work nights and weekends during peak demand seasons
- Ability to be a self-starter and work without constant supervision
Familiarity with the HVAC & Plumbing trades would be a plus, but we will train the right person! Are you dependable? Do you have excellent customer service skills? Are you organized and able to prioritize tasks effectively? Do you have good communication skills, both verbally and written? Are you attentive to detail? Are you friendly and patient? If so, you may be perfect for this dispatch position!
WORK SCHEDULE
This position works a schedule of Monday Friday with an early start of 7:30 am.
ARE YOU READY TO JOIN OUR TEAM?
If you are a customer service extraordinaire and feel that you would be right for this dispatch position, fill out our initial 3-minute, mobile-friendly application today!
Location: 10523
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