Treatment Coordinator

Our Treatment Coordinator and Comprehensive Care Coordinator is friendly, efficient, has excellent communication skills, an outstanding work ethic and desires to grow with our practice.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)

• Answer phones and return messages in a professional manner.
• Collect all personal and dental information from patient and referring offices.
• Screen each new patient to schedule accordingly.
• Ensure registration and health history forms are completed and submitted.
• Enter all referral information and data to Dentrix.
• Send welcome letters and thank-you notes to patients and referring office.
• Review treatment plans and accept payment for services.
• Schedule follow-up appointments.
• Import x-rays, data files and patient information in an organized fashion.
• Communicate frequently with other dental offices and team members with professionalism and fluency

Experience with Dentrix software is a PLUS!

We are a fee-for-service SPECIALTY OFFICE and pride ourselves on providing high-quality care for our patients and referring offices, with an emphasis on excellent customer service, always aiming to create a friendly and comfortable atmosphere for our patients.

This position requires experience in the dental field, with preference to those with experience in specialty practices.

KNOWLEDGE REQUIRED FOR SATISFACTORY JOB PERFORMANCE

Min 3 years experience in treatment coordination in the dental field, with a preference for front office.

Fluent in dental terminology and procedures

CPR certification is a plus

Basic/advanced computer skills, including use of email and email attachments (PDF, JPEG, DOC, XL)

Experience with Dentrix patient management software preferred

Comfortable with the use of technology

PERSONAL ATTRIBUTES DESIRED

Excellent interpersonal skills including compassion, professionalism, tact, integrity, confidentiality, and flexibility

Ability to communicate clearly, accurately, and effectively with a broad variety of people via telephone and email

Professional, polished, business-like demeanor

Ability to recognize patients and recall their names

Ability to approach patients in a pleasant, helpful, and caring manner

Initiative & ability to work autonomously

Organized & detail-oriented

Self-motivated & able to work independently

Skills:

• Prosthodontic
• Dentrix
• Treatment Planning
• MS Office
• Scheduling
• General Practice
• Periodontics
• Oral Surgery

Benefits:

• Dental
• PTO
• Bonuses

Compensation:

• $25-$35/hour