Job description
About Bright Side Dental:
Every time you take a new job, an important question to ask yourself is: Can I build a career within this company?
Some companies are just looking for someone to get the job done, but at Bright Side Dental, providing our team members with growth and training opportunities so that they can grow and level up, within the company, is a top focus.
We pride ourselves on teaching our team members the skills needed to succeed and flourish within the company.
We are a close knit group of 9 family practices and are constantly growing and expanding.
We are looking for a dynamic, outgoing, and friendly individual to join our dental family as a front desk/reception team member. Our receptionists are the first point of contact with our patients and play a critical role in creating a positive and welcoming first impression. Prioritizing and completing daily tasks while maintaining a positive attitude is essential to being successful in this position. Thorough training and guidance will be provided to ensure the success of our new team member.
Essential Functions of the Position:
- Answers the telephone, screens and directs calls.
- Takes and relays messages.
- Provides information to callers.
- Assists with greeting patients upon arrival, ensuring that they sign in to record their presence; checks patients in for dental services.
- Verifies if patient’s personal or insurance information has changed since the last visit.
- Enters all new patient registrations into the computer upon patient arrival.
- Notifies other staff members of the patient’s arrival.
- Direct patients to the correct treatment area within the office.
- Receives, sorts and distributes incoming mail and deliveries.
- Coordinates delivery of incoming and outgoing faxes.
- Maintains clean and tidy reception and restroom areas.
- Performs backup support to the Front Desk, Receptionist, Accounts, and Appointment Scheduler positons.
- Cross trains on other positions as needed.
- Orders office supplies and keeps inventory.
- Encourages and asks for patient referrals.
- Attends and contributes to daily huddle and staff meetings.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid Holidays
- Vision insurance
- Uniform Allowance
- Disability Insurance
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Healthcare setting:
- Dental office
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Canton, MI 48187: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Receptionist: 1 year (Preferred)
Work Location: One location
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