Job description
Are you looking for a bright new career with a company that’s soaring upward? We may have just the position you’re looking for at Bridgewood Cabinetry.
Job Description:
We are looking for a Customer Service Professional to join our team in Chanute, KS. You will work on a fast-paced team of individuals providing customer support to all Bridgewood Cabinetry customers. This is an on-site position, Monday-Friday 8am-4:30pm.
Responsibilities:
- Maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer’s needs; contacting the correct internal parties, and ensuring the problem is resolved.
- Contribute to team effort by accomplishing related tasks as needed
- Professionally handling phone calls and emails from customers and dealers
- Identify and assess customers’ needs to achieve satisfaction
- Develop a working knowledge of all Bridgewood Cabinetry products and processes in order to best answer customer questions
- Communicate internally with our business office and production office for up to date and accurate order information
Job Qualifications:
- High school diploma, general education degree, or equivalent
- Ability to stay clam when customers are stressed or upset
- Comfortable using computers
- High level of professionalism
- Strong written and verbal communication skills
- Experience working in a related role highly preferred
We are a family-owned company and have been manufacturing wood furniture and cabinets for over 45 years under the Hi-Lo Industries name. Bridgewood Cabinetry began production in September of 1990 — over 30 years ago. Our mission is still the same, to combine high-quality materials, with our experience to craft beautiful custom cabinetry that will complete the home our customers have been dreaming about. And that all starts with YOU!
For all full-time positions, we offer a competitive array of benefits including paid time off, quarterly bonuses, medical, dental, vision, 401k with employer match, life insurance, and so much more.
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