Job description
Do you find building relationships just come natural to you? Has anyone every told you how you make multitasking look easy? We are looking for a Customer Service Representative that takes pride in being knowledgeable in product offerings and in tune with your customers' wants and needs. We need someone that is detail oriented, works well independently, but thrives as part of a team. The job can be fast paced at times, but there is a great team in place to support your success.
If you are looking for a career in sales and just need a place to get your start, learn and to get experience this may be the job for you. Or if you have worked in fast food, or as a barista and are ready for a new challenge and the next step we want you to apply! Vistar makes it a priority to promote from within and provide current associates with opportunity. Join us in our candy, snack and beverage paradise!
We are centrally located in the Kansas City Metropolitan area in Riverside, MO.
What do our Customer Service Representatives do?
- Assists customers with order entries and inquiries regarding the company.
- Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.
- Input customer orders.
- Input customer credits.
- Input order and invoicing information accurately and in a timely manner.
- Functions as a team member within the department and organization.
- Assist customers with orders and problems.
- Contact vendors and requests samples for customers.
- Keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible.
- Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
- Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
- Attend training and Customer Service meetings.
- Performs other related duties as assigned.
Education and Experience
- Required Education: High School Diploma/GED or Equivalent Experience
- Required Experience: 6 - 12 Months of customer service, call center and / or related area.
- Preferred Education: High School Diploma/GED or Equivalent Experience
- Preferred Experience: 1 - 2 Years customer service, call center and / or related area within foodservice industry.
EEO Statement: Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" posterand supplement; and (3) the Pay Transparency Policy Statement.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
COVID-19 considerations:
N/A
Ability to commute/relocate:
- Riverside, MO 64150: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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