Customer Service Representative
Job description
- The Customer Care Associate is responsible for supporting the regional office by maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures to ensure that all projects are completed on time.
- Work closely with regional leadership to prepare comprehensive action plans, including resources and timeframes.
- Collaborate with clients and internal teams to deliver results on deadlines.
- Organizing, attending, and participating in management and or project meetings.
- Documenting and following up on important actions and decisions from meetings.
- Providing administrative and logistic coordination as needed.
- Undertaking project tasks as required, determining project changes and ensuring project deadlines are met.
- Developing rigging strategies and coordinating tasks.
- Ensuring projects adhere to frameworks and all documentation, maintained, and communicated appropriately for each project.
- Evaluate project risks, issues and provide solutions where applicable.
- Sourcing and product procurement.
- High School Diploma or Equivalent.
- Experience preferably within the construction, rigging or similar industry.
- minimum computer i.e. Microsoft applications including Word, Excel, and Outlook.
- Excellent interpersonal and project coordinator skills.
- Excellent communication and interpersonal skills with internal leadership team.
- Goal orientated and deadline driven.
- Demonstrated ability to interface with clients.
- Organized, detail oriented, punctual, and highly self-motivated.
- Business Acumen and professionalism.
- Standard office environment including work at a computer terminal.
- Work involves extended periods of sitting, occasional walking and lifting up to 10 pounds.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Mei Rigging and Crating:
Nationwide rigging, machinery moving, millwrighting, mechanical installation, commercial storage, crating and export packing services for when the stakes are high.
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