Job description

The right job for the right person who lives in or near Jersey City, enjoys working on a small team in a fast paced call center environment.

Job Requirements:
1. Inputting/data entry of incoming orders into our computerized order entry system. Orders are received by phone, email, and through our website;
2. Reading and reviewing the orders prepared by others for accuracy before forwarding them to our shipping department for picking and packing;
3. Reading and responding to heavy inflow of client emails;
4. Assisting with phones, online chat, customer inquiries about products and services, navigating clients through our website, and updating clients on order status;
5. Preparing job tickets for our Production Group to make printed products;
6. Preparing and monitoring various reports to help you, your team, and management monitor order and production status;
7. Planning and making sure the work goes smoothly--we call it making sure "the trains run on time".

Hours: 8:30 am - 5:30 pm M-F. Full time

*Qualifications
*Successful candidate must:

(1) have very strong data entry skills. Must key minimum 40+ WPM.
(2) have short commute to zip code 07304 in Jersey City NJ;
(3) have very strong reading, writing, and review skills;
(4) have good math skills;
(5) be a fast learner;
(6) have pleasant phone personality, good speaking skills, and be easy to work with;
(7) have good listening skills;

Compensation* : $17-$21/hour

Company Description
Get your career in gear with a growing manufacturer and distributor. Clients are fortune 1000 companies, copy centers, and office supply stores. Products include equipment, repair services, office supplies, and customization and printing services. If you believe hard work translates into success, feel you can do the heavy lifting required of the published job, and want a long and prosperous career, then give us consideration

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

Ability to commute/relocate:

• Jersey City, NJ 07304: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many words do you type per minute?
• Can you start work within the next 5 to 7 business days?

Education:

• Associate (Required)

Experience:

• customer service: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

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