Job description

We are currently seeking Seasonal Remote Customer Service Representatives to work full-time in the Boise, Idaho area. The top applicants will have a minimum 3 years in an administrative role and have excellent communication skills. _ Our next training class starts on June 5th._

SUMMARY:

The customer service representative answers incoming phone calls from various customers by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Answer phone calls from members and/or their agents to resolve their questions or concerns
• Provide any information regarding account status, such as premium amount/due and payment history.
• Respond to requests for assistance and processing payments
• Access appropriate information using multiple systems
• Work in collaboration with administration to obtain appropriate member eligibility.
• Work in collaboration with other departments to resolve account status issues.
• Other duties as assigned.

EDUCATION/EXPERIENCE: Educational degrees must be from a US Department of Education accredited school.

• Must have a High School diploma/GED.
• 18 years of age or older
• 1 year of related experience preferred, but not required.
• Typing 30 WPM
• Ability to work independently

OTHER SKILLS AND ABILITIES:

• Must have excellent communication skills and be able to work closely with our members and employees.

Benefits of working with us include:

• Paid Holidays

Job Types: Full-time, Part-time, Temporary, Seasonal

Pay: From $15.00 per hour

Benefits:

• Flexible schedule
• On-the-job training

Experience level:

• 1 year
• 2 years
• 3 years
• No experience needed

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Ability to commute/relocate:

• Meridian, ID 83642: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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