Customer Service/Data Entry Representative (FT)

Full Time
Orange, CA
Posted
Job description
About the Job:
Cleatech a leading U.S. manufacturer of laboratory and cleanroom equipment and also a distributor of scientific equipment, and analytical instrumentation seeks Full-Time Customer Service.

Summary/Objective:
The Customer Service and Data Entry Representative is responsible for handling an array of front-facing duties, interactions with customers through phone and email, data entry, and other duties as assigned. The Representative must maintain a high level of professionalism, present the company in the best light possible, and be an enthusiastic problem solver with unique and innovative solutions to problems.

Responsibilities:
  • Respond to customer inquiries, provide quotes, and take customer orders.
  • Negotiate sale and purchase prices.
  • Proactively generate sales and promote Company products.
  • Assist with customer returns.
  • Interact with customers and suppliers to obtain and fill orders correctly.
  • Troubleshoot customer concerns.

Qualifications:
  • High School diploma/GED required.
  • Good customer service and communication skills.
  • Ability to remain professional and courteous with customers at all times.
  • Excellent verbal and written communication skills.
  • Strong time management, communication, and customer service skills.
  • Attention to detail.
  • Ability to take feedback and work on improvement.
Benefits:
  • Full-time Position.
  • Monday – Friday 8:00 AM - 4:30 PM.
  • Over time as needed.
  • The rate of pay depends on experience. $18.00 - $20.00 an hour
  • The company offers a full range of benefits to its full-time employees.
  • 401k.
  • 40 Accrued Vacation hours a year.
  • 24 Sick Hours a year.
  • 6 paid holidays a year
  • Health Insurance
  • Dental.
  • Vision
You may also apply in person, interviews will be in person Tuesdays and Thursdays
Email, or call us for more information.
Office Number: 714-754-6668
Email: resume@cleatech.com
About Cleatech LLC
Cleatech LLC manufactures laboratory equipment and cleanroom supplies for controlled-environment applications combining top-quality and competitive prices. We are also a distributor of lab equipment and instruments and cleanroom furniture from the most trusted brands.



About Cleatech LLC:

Cleatech LLC manufactures laboratory equipment and cleanroom supplies for controlled-environment applications combining top-quality and competitive prices. We are also a distributor of lab equipment and instruments and cleanroom furniture from the most trusted brands.

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