For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

CREDENTIALS DEPARTMENT - Coachella Valley Music Festival 2023

Credentials Staff

SUMMARY

The Credentials Staff will be responsible for checking in staff and guests and interacting with everyone in a friendly and professional manner. This position will also assist with setting up and restocking credential inventory to ensure efficient workflow and process transactions while accurately reconciling all inventory and equipment at the end of each shift.

PRIMARY RESPONSIBILITIES

• Assist guests with general event information and interact with guests, staff, and customers in a friendly and professional manner.
• Process transactions efficiently and ensure a full audit is conducted at the end of each shift when credentials are assigned.
• Accurately reconcile all credential inventory and equipment to ensure proper check in at the end of the shift.
• Provide assistance to Supervisor with site operations such as setting up tables and chairs, restocking ice and water, or moving
  boxes or signage, etc.
• Maintain a clean working area. May be responsible for proper check in at catering on site.

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency
• A minimum of 1-2 years of related work experience.
• Excellent computer skills including Microsoft Outlook, Word, & Excel.
• Must be organized, detail oriented, with the ability to multi-task.
• Ability to communicate effectively to all levels of the business organization.
• Ability to work in a fast-paced environment.
• Available to work nights, weekends, and holidays.

PREFERENCES

• Customer service, festival, or special event experience
• Activities experience

REQUIRED AVAILABILITY

• Required Work Dates
  
  • 4/13/23 + 4/14/23 = Coachella 2023 | Wk. 1
  • 4/20/23 + 4/21/23 = Coachella 2023 | Wk. 2
• Day and Overnight shifts.

Goldenvoice is an equal opportunity employer and is committed to achieving a diverse workforce through application of its equal opportunity and nondiscrimination policies in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.Schedules and shifts are subject to department and operational needs.

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her/their normal description.