Controls Manager

420 Harriman Dr.
Goshen, New York, 10924
United States

At LEGOLAND New York Resort – Earn AWESOME Benefits , Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!

About the Role

The Controls Manager helps to manage safe and efficient availability of rides/units/facilities. The Controls Manager will support the Controls Team in their daily operations of, all rides and attractions, dealing with breakdowns of show control equipment, routine maintenance of equipment, show lighting, video, and audio packages, while helping to manage safe and efficient availability of rides/units/facilities.

Role Description

Controls Manager responsibilities will be, but not limited to, the following:

• Lead and supervise 2 Assistant Managers and approximately 8 Control Technicians to maintain the operational integrity for 17 rides and attractions. This position is responsible to ensure the highest level of workplace and guest safety.
• Ensure that all rides and facilities are ready for safe operation prior to opening to team members or guests using checklists, procedures, and best practices.
• Oversee all planning and scheduling activities for the successful completion of projects.
• Understand Original Equipment Manufacturer (OEM) ride requirement, as well as regulatory requirements, are fully compliant for LEGOLAND NY attractions.
• Lead a team with consistent coaching and educating all technicians to grow and enhance their skills.
• Assist and be hands-on when necessary, acting as a guide for repairs and supporting emergency situations.
• Provide a positive work environment through leadership and communication, keeping technicians motivated to perform their best.
• Assign tasks, utilizing the work order system, as needed to facilitate safe and timely operation of all areas.
• Responsible for reactive and proactive maintenance of all ride and attraction control, electrical equipment, and show themed equipment.
• Responsible for daily inspection of all ride and attraction control, electrical equipment, and show themed electrical equipment.
• Tracking and assigning of all work orders throughout EAM – Infor, park wide asset management system.
• Assign, track and receive all toolkits that are issued out to employees.
• Tracking and maintaining all training and certifications for control department employees.
• Daily contact to employees across site regarding tasks, problem solving and management.
• Working closely with the Rides Maintenance team to ensure daily inspections are being completed.
• Ability to lend mutual aid to Maintenance department during reactive and preventive maintenance to ensure both mechanical and controls are thoroughly checked and complete.
• Other tasks and duties assigned as needed.

About You

• Previous Supervisory Experience a must.
• Superior analytical skills when looking at logic-based programming.
• Attention to detail in all aspects of one’s job, foremost when dealing with life safety electrical equipment in a mechanical setting.
• Experience with logic-based controllers from the following manufactures: examples are Allen Bradely, Siemens, or Bechoff.
• Experience with relay logic wiring and reading of schematics.
• Knowledge of Q-SYS Platform or similar network-based audio systems.
• Knowledge of Medialon, Alcorn McBride, Pharos, Dante or similar network-based show control systems.
• Knowledge Media Servers.
• Use of VLAN and WLAN protocols for audio and lighting networks.
• Knowledge of Art-Net, DMX512, and sACN lighting protocols.
• Ability to troubleshoot standard A/V equipment, projectors, speakers, video monitors and associated cabling.
• Experience with CCTV camera monitoring systems both analogue and network based PoE.
• Experience with Low Voltage Electrical wiring and troubleshooting.
• Experience with moving lights and controls; Vari - Lite, Clay Paky, Martin, Elation, and Chauvet.
• Experience with electrical meters; including but not limited to multi-meters, clamp, insulation, and earth ground tester.
• Strong people management skills to develop an effective team environment.
• Experience with electrical hand tools, soldering, and crimping of various styles.
• Knowledge of lockout tag out procedure and its importance.
• Friendly, outgoing personality.
• Well-groomed appearance.
• Ability to make a child’s day memorable.
• Work as part of a team.
• Dependable and Responsible (after all our guests depend on you!)
• Ability to work outdoors in any weather condition.
• Ability to stand/walk for long periods of time, and long distances.
  
• Flexible Availability around park hours (peak and nonpeak times).
  
• Ability to work nights/weekends/holidays through agreed upon employment.

The Perks

Here at Merlin, we do it all for the love of FUN and if that wasn’t enough, we also have these magical benefits, exclusive to our awesome employees; Merlin Magic Pass which give you free admission to Merlin attractions, discount in our retail shops and restaurants, opportunities for career development within our exciting global organization, and much more!

Who We Are

We're part of the Merlin Entertainments family - linking us to iconic brands such as Madame Tussauds, The London Eye, SEA LIFE and much more!

Here at LEGOLAND New York Resort We thrive on innovative thinking and big ideas!!! For that reason, this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this role. We create magic and invaluable experiences for our guests every day, and while this job description is intended to be an accurate reflection of what you will do here with us, we cannot guarantee you that creating magical moments won’t come with new and amazing adventures that can make your day different! Come work with us and you will see how at LEGOLAND New York Resort no two days are the same.

Everyone Matters at Merlin.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, protected veteran status or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions, concerns, or additional support needed to succeed in an interview, please get in touch with our friendly team to find out how we can help: LLNYR-HR@LEGOLAND.com.