We are hiring!

Founded in 2007, Capstan Advisors is the leading provider of operating models, organizational design, outsourcing process management, contract negotiation, and transition support for corporate real estate departments of Fortune 500 companies. Our consultants advise clients on all aspects of facilities, construction, and transactions management and real estate support services.

In mid-2022, Capstan was acquired by Incendium, a global corporate real estate consultancy headquartered in London. Incendium provides similar services to corporate clients plus strategy and change (including portfolio strategy and planning and workplace strategy) and sustainability consulting.

Capstan and Incendium are part of The Instant Group, a global workplace services business with 500 staff and locations in 18 countries. Instant devises and implements agile workplace strategies and solutions for clients and boasts the largest data base of workplace supply around the world.

Our combined teams add value for clients with solutions that improve the efficiency and effectiveness of corporate real estate and facilities services and the value of the portfolio managed.

We are seeking a Principal Consultant (e.g., manager level) to join the Capstan/Incendium team in our North America practice. There you will be part of a world-class team that develops breakthrough solutions and generates quantifiable results. You will be responsible for delivering services to client real estate and facilities functions and leaders, interfacing with client personnel, and managing consulting projects to completion.

We are looking for the best talent, no matter where you live. Our main US office is in New York city and in practice we spread our time between remote working, office working and client locations. We provide competitive compensation packages and benefits, great opportunities for advancement and a people centric culture that is core to everything we do. We are an equal opportunity employer and passionate about inclusivity.

Key Responsibilities:

• Develop high quality work products for clients that require minimal revisions
• Analyze data, develop observations and present findings to clients
• Build and analyze financial models and prepare client presentations
• Facilitate or support the facilitation of client meetings including solutioning sessions with potential service providers during competitive RFP processes or in the development of in-house functions and organization design
• Lead in the development of operating models, organization design and supporting activities such as process mapping
• Proactively manage day-to-day activities of client projects
• Develop and document best practices, market insights and emerging trends in real estate and facilities management
• Assist both our consultants and client teams in creating content and communication strategies that inform CRE executives, business unit leaders and client employees on the solutions we recommend
• Manage junior members of our consulting team

Qualifications, knowledge and skills required:

• Prior experience in management consulting, engineering, finance, sourcing or commercial real estate
• Prior experience in operating models, organization design and outsourcing (experience in all of those within a real estate and facilities management context is desirable)
• Experience working on large international projects
• Bachelor’s Degree required, MBA or other post graduate degree a plus
• Ability to work independently in a highly collaborative and unstructured environment
• Strong project management skills
• Strong problem-solving skills, data analytics and written communications skills
• Excellent interpersonal skills and the ability to communicate and present effectively to clients
• Hands on approach to assignments, willing to lead but able to listen and build consensus
• Flexible, hard-working, able to multi-task, with the ability to work to tight deadlines
• Demonstrated proficiency in Microsoft Office Suites, working knowledge of Power BI a plus
• Fluency and proficiency in English is required, additional languages a plus
• Ability to travel domestically and internationally

More About The Instant Group and Incendium

In 2019, Instant Group acquired Incendium Consulting Ltd, an independent corporate real estate consultancy that provides large real estate services procurement, sustainability, wellbeing, Executive Search and change management programmes to blue-chip clients. Together, Instant and Incendium have a truly distinct offering in the market. We give clients access to independent market-leading consultancy, world class data, and delivery options that transform their approach to workplace and real estate. We are different from our competitors because we start from an agile footing and are not wedded to real estate strategies of the past. We have offices all over the world, with key centers in Chicago, New York, London and Singapore.

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