Conference Services Manager

Full Time
New York, NY 10045
Posted
Job description
Unit Description:
We are the Communities we serve!

This account is part of the SodexoMAGIC portfolio of business.

Use your passion for service to create a positive impact and make a difference in the communities we serve! SodexoMAGIC is a joint Sodexo/ Magic Johnson venture and we are thrilled to be celebrating our 10-year anniversary together this year! SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMAGIC offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities.

Sodexo Corporate Services
is looking for a Conference Services Manager/Concierge to join our team at a large bank in New York, NY. Sodexo services the cafe, catering, executive dining room and conference center in a unionized environment. This location has a building population of 3,200 people.

As the Conference Services Manager/Concierge, you will assist our clientele via face-to-face interaction, email and phone providing prompt, courteous and customer-oriented services to staff and visitors . This position will operate a reception desk, conference room booking and entering catering orders. Duties include: managing a team of 12 employees, booking rooms/events, entering data for catering orders, and meeting with clients. Beyond filling catering requests, our on-site concierge can call a cab, facilitate dry cleaning, make hotel and restaurant reservations and so much more. Imagine the convenience and sense of relief that a trusted resource intimately familiar with the city can offer! Our concierge is “in the know” and can recommend what to do or where to go, procure tickets to local events, answer questions pertaining to travel around town and enhance productivity of the unit operations.

Key Responsibilities:
  • Assist our clientele via face-to-face interaction, email and phone providing prompt, courteous and customer-oriented services to staff and visitors
  • Assist in booking rooms/events, entering data for catering orders, and meeting with clients; and
  • Help clients in day to day conciege functions such as ordering ground transportation, facilitating dry cleaning, and making hotel and restaurant reservations
Is this opportunity right for you? We are looking for candidates who:
  • Have excellent customer service skills
  • Have experience in conference/event planning (culinary/catering experience a plus but not required); and
  • Are dependable and reliable.

This position offers a traditional Business and Industry, predominantly Monday through Friday, schedule. Sound like the opportunity you've been searching for? Apply today to grow with Sodexo, a world leader in Quality of Life Services!

The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance. Sodexo, a long-standing leader in “quality of life solutions” around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin “Magic” Johnson himself click here.
What We Offer:
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Position Summary:
Strength in event mgmt. skills- planning and working events/meetings, attention to detail, customer interaction/service skills
Key Duties
  • Coordinate event/functions (food – event environment)
  • A/V knowledge/responsibility
  • Customer Services/directing operations
  • Staffing

Qualifications & Requirements:
Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience – 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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