The Role

Concierges are responsible for answering questions, giving direction and making detailed reservations or recommendations. This position requires knowledge of hotel services, local events and venues and transportation options. This offers the opportunity to engage in casual conversation and to indulge special requests. As a member of the Front Office team, you will be the face of Hyatt. Other duties may include responding to guest inquiries, creating personalized guest experiences, processing forms of payment, answering guest phone calls, and assisting with front office check ins and check outs as we commonly use concierge to assist as a host when needed.

Concierges must have open availability and be able to work a flexible schedule, including mornings, evenings, weekends, and holidays.

Starting at $19.15/hour

The Hotel

At Andaz Scottsdale Resort & Bungalows, we don’t do the Desert Southwest like everyone else. We stick out on purpose—through design, creative partnerships, and colorful details. Independent and free-thinking, we believe the pursuit of skill and knowledge is a lifelong engagement; our goals are to enrich and add dimension to the lives of our guests. Are you a finder, not a follower? Someone who believes that empathy, artistry, and exploration should play a role in every workplace? We’d love to talk to you about joining the Andaz Scottsdale team.

You will be part of a rock-star team and company that earned the 3rd spot on the Fortune’s World Most Admired Companies list in 2022!

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Must be available to work weekends and holidays as needed.

The Benefits & Perks

• Enjoy free meals in our colleague cafe
• Discounted & Complimentary Hotel Room Nights

• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts

• Tuition reimbursement, up to $1,000 a year!

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.