GIRL SCOUTS OF GULFCOAST FLORIDA, INC.
4780 Cattlemen Road, Sarasota, FL 34233

www.gsgcf.org

POSITION POSTING
For consideration, email your resume and cover letter outlining your interest to hr@gsgcf.org

Position Title: Community Manager – Manatee County (includes Highlands, Hardee)
Team: Member Engagement Team
Reports To: Director of Member Engagement
Schedule: Varied with council business hours, some evenings and weekends
Status: Full time Exempt
Location: Remote out-based in assigned area and council-wide; travel 30-percent
Date: May 11, 2023 until position filled

Position Summary
The Community Manager is responsible for developing and executing effective recruiting and retention
strategies to increase awareness and sustain participation in Girl Scouting. She/he represents and
extends Girl Scouting in the community through presentations, collaborative efforts, and networking
opportunities to ensure the Girl Scout program is accessible throughout the assigned area and across
demographic groups. She/he works collaboratively with other departments to provide guidance and
support to service unit team and troop volunteers to enhance the Girl Scout Leadership Experience.

Essential Duties and Responsibilities

1. Contributes to the council’s strategic goals of girl and adult membership growth and retention by
working collaboratively with cross-functional teams in developing and implementing membership
strategies in assigned areas.

2. Designs and implements a comprehensive plan for girl and adult membership growth in targeted
areas by researching market data, membership trends, and other pertinent information relevant to
assigned geographic areas.

3. Contributes to the management of renewal efforts in partnership with the member engagement
specialists and service unit teams to meet council retention goals by assisting with wellness
checks.

4. Provides ongoing leadership. support, supervision, and coaching, in partnership with the member
engagement specialist, to service unit volunteers by guiding in the development of their plans of
work, attending leader and service unit team meetings, and assisting with volunteer management.

5. Manages day-to-day administrative tasks while following prescribed policies, protocols, and
procedures. Calendar review, weekly reporting, and mileage/expense reporting.

6. Seeks opportunities, cultivates and maintains relationships with community leaders,
organizations, corporations, schools and educators, and faith-based institutions to increase
awareness, support, and participation in Girl Scouting within targeted areas to positively impact
membership growth.

7. Establishes new funded troops based on community needs and provides support to leadership
team with recruitment and retention efforts.

8. Prepares action plans and schedules to identify specific targets and to project the number of
contacts to be made in order to generate leads to meet membership benchmark goals. Prepares
a variety of status reports, including activity, follow-up, and adherence to goals.

9. Follows up on qualified adult leadership leads via Salesforce, email, telephone, and referrals
within assigned geographic areas to provide orientations to support existing troop leadership
changes and meet new troop goals.

10. Promotes and assists with council wide activities and resource development endeavors.
11. Provides an exceptional customer experience using appropriate written and verbal

communication to internal and external stakeholders and performs all duties and handles all
matters with tact, diplomacy and complete confidentiality in a courteous, timely, and
knowledgeable manner.

12. Ensures that diversity, inclusion, and pluralism are embraced and incorporated into the work of
the council and that Girl Scouting is open to all girls and adults.

13. Supports the strategic priorities of the council.
14. Performs other duties as assigned by supervisor to support the council plan of work.

Education, Experience, Skills and Qualifications

• Belief in the mission, principles, values and standards of the Girl Scout Movement
• Willingness to take appropriate training and be a member of GSUSA
• Associate or Bachelor’s Degree desirable
• Prior two-year minimum position related experience or any equivalent combination of education,

presentations, exceptional customer service, volunteer management, collaborative project
management, and interpersonal skills

• Ability to perform accurate data entry and utilize data management software (Salesforce

desirable); proficient computer operation skills and Microsoft Office Suite including Outlook,
Word, Excel, and PowerPoint

• Demonstrate superior written/verbal communication skills, and high-level proficiency in general

office and recordkeeping skills; human relations skills; unequivocal commitment to inclusion and
ability to work with persons of all racial, ethnic, social and economic backgrounds; recognition of
confidential matters and the ability to handle appropriately and with discretion

• Highly organized and able to plan and implement multi-faceted workload with minimum

supervision, self-directed, and a team player that will contribute to a positive organizational
leadership culture

• Ability to successfully complete tasks requiring both analytical and critical thinking skills
• Ability to creatively solve problems and identify solutions, and successfully resolve conflict in

must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.

This document does not constitute a contract and is subject to revisions at the council’s discretion.

Equal Opportunity Employer/Drug Free Workplace