Communication Specialist

Full Time
Miami-Dade County, FL
$44,351 a year
Posted Today
Job description

Minimum Qualifications

High school diploma or GED. Two years of public contact or interviewing experience are required. Must be able to work a rotating shift schedule, weekends and holidays. Duties require the physical ability to sit for extended periods of time. As a condition of continued employment, the ability to handle stressful emergency communications will be assessed during the training and probationary period. Bilingual (English/Spanish) skills preferred.

Tests Required


APPLICATION PROCESS - Applicants must apply online at www.miamidade.gov/jobs from Wednesday, May 17, 2023, through Friday, May 19, 2023. Applications must be completed and submitted by 11:59 p.m. on the closing date of this job posting. If you do not receive the auto-generated email, your application has not been submitted, and you must log into e-Jobs again, and click on the submit button before the closing date.

Applicants must take and pass a typing test with a score of 25 net words per minute, and then take and pass a computer-based skills test which will evaluate the ability to follow verbal and written instructions, decision making, data entry (audio), call summarization, cross referencing, prioritization and multitasking. Taking all components of the computer skills test will take approximately one hour. Photo identification, such as a driver’s license, is required and must be presented to take the computer skills test.

To prevent the spread of the novel coronavirus (COVID-19), we recommend applicants wear a mask or face covering to enter the testing facility, but it is not required.

After the job posting closes, applications will be screened for eligibility, and only those who meet the minimum qualifications will be notified via the email address provided in your online employment application.

ADDITIONAL REQUIREMENTS - Applicants who pass the computer skills test must successfully pass a background investigation, to include drug testing. Those applicants who successfully complete the background investigation will be administered a psychological evaluation to determine suitability and compatibility to perform the basic job functions.

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