Job description
The Cloud Network Engineer is a subject matter expert responsible for the design, implementation, maintenance, and support of our growing physical and Azure cloud diverse infrastructure.
In this role, you will be part of a growing team of system engineers tasked with the responsibility of providing a scalable, maintainable, highly available architecture that meets the need of a diverse hybrid work force.
This position will support the following functional areas: Core Infrastructure, Desktop Management, Business Infrastructure, Messaging, Network, Voice.
This is a new position within our growing IT Department and will be eligible for a hybrid schedule (2-3 days remote per week) once fully trained.
Office location: 6688 N. Central Expressway, Dallas, TX 75206
Responsibilities
- Maintaining computer networks including routers, switches, VPNs, Cloud native virtual networking, and other physical and virtual networking solutions
- Installing and configuring network equipment at branch office locations
- Creating and maintaining firewalls and updating data security systems within a Secure Access Service Edge (SASE) architecture to keep data and communications protected
- Monitoring computer systems to improve network performance for all systems
- Troubleshooting, resolving, and communicating networking issues to other employees and management
- Implementing disaster recovery procedures
- Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems
- Monitors performance metrics
- Provide Level-2/3 support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Select and implement security tools, policies, and procedures in conjunction with the company’s security team
- Liaise with vendors and other IT personnel for problem resolution
- Provides system/equipment/specialized training and technical guidance.
- Perform weekend and after-hours work, as well as after-hours emergency work, as required.
- Performs miscellaneous duties as assigned.
Qualifications
- Minimum 3 years of experience.
- Relevant Information Technology certifications preferred, CCNP or higher.
- Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
- In depth experience with Zscaler or similar SASE (Secure Access Service Edge) solutions
- In-depth understanding and practical knowledge of networking systems such as LAN, firewalls, routers, switches, and printers
- Solid understanding of the OSI or TCP/IP model
- Hands-on experience with monitoring, network diagnostic and network analytics tools
- Familiarity with regulatory compliance, including HIPAA, Sarbanes-Oxley, Privacy and Security, PCI
- Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently
- Ability to design, implement and troubleshoot Wi-Fi and security infrastructure
- Ability to manage several projects simultaneously from design to implementation
- Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology
- Advanced, demonstrated understanding in the following competency areas:
- Troubleshooting abilities in a multi-tier architecture
- Manage and maintain site-related documentation
- Produce progress, problem, and status reports, as required by management
- Manage service providers for prompt problem resolution
- Incident Management, Change management and Problem Management
- Hardware installation, configuration, and maintenance
- Software installation, configuration, and maintenance
- Performance monitoring and tuning
- System backup and recovery methods
- Disaster recovery processes
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
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