Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

This position performs the professional functions associated with the practice of pharmacy. Works in accordance with the laws, rules, and regulations of the State in which the pharmacy resides. Provides outreach to patients through innovative technology and telephonic resources to optimize medication use and promote improved health outcomes. Communicates with patients, care givers, and providers regarding medication therapies to provide patient related clinical interventions, counseling, support services, other clinical/medication quality improvement interventions, and adverse event reporting. The pharmacist will oversee a team of interns who will complete the same tasks and responsibilities as the pharmacist. This person will be expected and accountable to drive results of the team based on contractual obligations, needs of the patients, and needs of the business. The candidate must be able to work in a highly charged, fast paced call center environment as well as participate in the further development and refinement of work systems, tools, processes, protocols, and procedures.

Primary Responsibilities:

• Perform counseling support and education with patients related to their medication(s) and disease state(s) at designated intervals following a standard operating procedure
• Identification and accurate, timely completion of adverse event reporting
• Use the Pharmacists’ Patient Care Process (PPCP) to manage the process and improve patient clinical outcomes
• Provide follow-up with providers, payors, and manufacturer partners, as necessary, to optimize patient care outcomes
• Perform drug utilization review and evaluation of services and products
• Work with supervisor to hold interns accountable for performance metrics
• Provide feedback to interns around job performance and clinical skills performance
• Collaborate with the direct supervisor or other clinicians to resolve complex issues or escalations as part of a multidisciplinary team
• Develop and implement plans to improve personal patient care performance, and drug therapy class performance in conjunction with leadership
• Maintain compliance with all work and contractual training requirements
• Performs other duties and responsibilities as required
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Active Pharmacist license in good standing in the state of Kansas
• Knowledge of Federal and State laws, regulations, and standards regarding the provision of pharmaceutical services
• Ability to demonstrate proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifcations:

• PharmD
• Successful completion of a PGY1 residency, or 3+ years of experience as a clinical pharmacist
• 1+ years of supervising experience or precepting experience
• Experience counseling patients on medications
• Experience working in a call center, completing MTMs, or Pharma Contracted Calls to patients
• Ability to analyze and interpret complex topics using reasoning abilities to apply advanced mathematical concepts and draw valid conclusions

Knowledge, Skills and Other Abilities:

• Communication skills - Ability to demonstrate solid verbal and written communication skills
• Professionalism - possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages
• Time management - ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues
• Ability to work independently with minimal supervision and demonstrate flexibility
• Solid attention to detail with a high degree of accuracy
• Ability to be assertive in holding interns accountable for performance
• Critical thinking - ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.
• Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time
  

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.