Job description

Our commitment at NWM Enterprises is for excellence. We bring our clients’ brands to life and give their brands an image! Our Client Support Representative helps acquire new customers, gain market share, and build brand loyalty. The Client Support Representative diligently and consistently innovates, strategizes new campaigns, and engages with consumers in a positive and individualized manner, which bolsters retainment.

The next Client Representative must possess a passion for people, a student mentality to learn and stay current, upholds our core values and put the customer first.

Responsibilities of our Client Support Representative:

• Develop and sustain relationships with new and existing customers
• Conduct presentations with qualified customers regarding products, services, and new promotional pricing
• Address questions and concerns with poise and knowledge of products, services, and the sales process
• Maintain up-to-date records of each client account and interaction
• Complete the sales process with qualified customers, if necessary, and upsell products where appropriate
• Educate yourself on market trends to stay current and become an expert in the industry
• Interact and work with other Client Support Representatives, and upper-level Management, to ensure all goals are met in a timely manner

Qualifications:

• An Associate’s Degree or equivalent in a Business Administration, Communications, or related field is required
• 1-2 years of experience in a customer service-oriented environment including, retail, hospitality, etc. is highly desirable
• A commitment to excellence and going the extra mile for customers and clients
• Superb communication skills
• The ability to manage time efficiently and effectively, with minimum supervision
• A team player and the excitement to work with other Client Support Representatives and customers

Job Type: Full-time

Pay: $42,000.00 - $47,500.00 per year

Benefits:

• On-the-job training
• Professional development assistance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Office

Work Location: On the road

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