Job Functions, Duties, Responsibilities and Position Qualifications:

General Description and Essential Functions

Represents Company to the client as initial corporate contact and spokesperson. Provides input to CEO regarding client relations strategies, policies, and procedures. Develops contacts and relationships with client representatives to create

Opportunities for keeping the Company and its services in front of public. Maintains database of client relations contacts. Meets at least weekly with Chief Executive Officer regarding client relations, accounts, and activities. May provide written reports to CEO and Laboratory Director relating to client status. Advises line management on client relations, accounts and activities. Helps develop and conduct client opinion surveys for CAP regulations. Meets with clients as needed, but at least monthly. May contact and/or establish new clients for the Company. New client set up, including paperwork necessary for billing, reporting, and patient inquiry. May contact clients for past due billing and supply ordering issues. Position works closely with the billing, distribution, and client services department. Position requires self-supervision and ability to work ‘in the field’. Typically is assigned motor vehicle but may be required to carry out tasks via foot, bicycle, or public conveyance. Will follow WestPac Labs Vehicular Driver Safety Standards, SOP# 9.095 and applicable government motor vehicle operation laws and regulations. In addition to an employee’s typical schedule, this position may require employees to work weekends, split shifts, and holidays if needed by the Company. Other duties may apply as necessary.

Physical Capabilities

• Light physical effort (lift/carry up to 25 lbs.)
• Occasional reaching, stooping, bending, kneeling, and crouching
• Frequent, prolonged standing/sitting/walking
• Must be able to see, hear, and respond adequately
• Extensive computer work
• Frequent use of telephone and fax
• Occasional travel required to interact with Division personnel and/or attend meetings, educational training

Work Experience and Educational Requirements

Five to seven years’ experience in the medical, preferably clinical laboratory, field. Previous sales or marketing experience a plus. Professional appearance and ability to communicate with physicians, nurses, and other personnel in clients’ offices are vital requirements.

High School Diploma or GED required. (B.A.) Bachelor’s degree from four year college or university in Marketing, Public Relations, or Sales preferred. Valid Class ‘C’ California driver’s license required

Scheduled Weekly Hours:

Work Shift:

Company:

Sonic Healthcare USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.