Client Care Supervisor (CCS) - Home Care
Full Time
Arlington, TX 76006
Posted
Job description
Overview:
Specific responsibilities include, but are not limited to:
Education:
Experience:
In compliance with state and Federal regulations, NurseCore has a mandatory COVID vaccination policy, subject to applicable law.
Client Care Supervisor (CCS) - Home Care
NurseCore is seeking a Client Care Supervisor for our Arlington location. As a national leader in home care services, we offer competitive compensation, benefits, and the chance to build a rewarding and fulfilling career. If you’re motivated, enthusiastic and have experience in a service related industry, you won’t want to miss this opportunity! Join us at the heart of healthcare, apply today!
Responsibilities:
The Client Care Supervisor provides overall non-clinical management of a group of patients as organized and assigned, making sure the patients are safe in their homes with adequate staff and that nursing personnel are operating effectively with physician orders.
Specific responsibilities include, but are not limited to:
- Receives and coordinates home care referrals, to include appropriate authorization
- Assigns qualified personnel competent to work the case, including cancellations
- Ensures orders are timely and filing is current
- Supports Branch recruitment efforts to include interviewing and hiring adequate field staff to cover existing and growing census
- Ensures compliance with licensure and credentialing requirements
- Counsels field employees involving violation of non-clinical matters
- Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution
- Exemplifies AWESome company standards
- All other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education:
- Four-year college degree in a related field. LVN preferred.
Experience:
- At least one year of training or experience in a service related industry.
- At least one year of experience in home health care, with commercial insurance and private pay experience preferred.
- Knowledge of IV infusions preferred.
- Experience should emphasize problem solving skills in a patient care setting.
NurseCore is committed to protecting the health and well-being of our employees, patients, and clients. We have protocols in place to limit the spread of COVID-19 and other communicable diseases. NurseCore offers a virtual application and orientation process, and we provide all staff with PPE and other protective equipment to maintain a safe work environment.
In compliance with state and Federal regulations, NurseCore has a mandatory COVID vaccination policy, subject to applicable law.
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