Job description

Primary Responsibilities

This is a salary position, with quarterly bonuses: Responsibilities as followed:

• Ensures that clients and their families are satisfied with All Best Home Care services.
• Completes initial Intake, assessments, reassessments, visits all clients monthly to assess the quality of services as well as client and family satisfaction.
• Spends approximately 2-3 days out of the office for assessments, outreach, and managing client visits in the hospital, rehabs, facilities, etc.
• Adapts the client care plans as needed in clear care.
• Communicates with the scheduler if caregivers need to be changed.
• Overall management of the caregivers.
• Conduct monthly site checks of each caregiver to ensure care plans are being implemented correctly, policies and procedures are adhered to, and all job duties are performed in a manner that is satisfactory.
• Outreach, social media, website updates, running ads accordingly.
• Takes service inquiry calls and follows up with leads and enters Clear Care
• Represents All Best Home Care at networking events and contributes to the marketing face of the company.
• Identify all local centers such as (hospitals, nursing homes, assisted living w/rehab or respite care, doctors’ offices, and other health providers) to determine lead sources.
• Visit and arrange meetings with people responsible for or in a position to refer clients, this includes private, public, and non-profit organizations.
• Attending conferences, and networking events representing All Best Home Care services.
• Develop sales opportunities, promoting a positive image of All Best Home Care in the community and professional organizations.
• Other duties as assigned.

Qualifications

• Previous industry experience Preferred.
• Must have exceptional organizational skills, attention to detail, and the ability to prioritize in a changing environment.
• Must have excellent verbal communication skills, ability to build rapport with people, and follow-up skills with prospects, clients, and client families.
• Creative, innovative, and problem-solving abilities necessary
• Minimum of one year experience managing clients
• Bachelor's degree and three years of related work experience strongly preferred.
• Proficiency in Microsoft Word, Excel, internet, and Outlook required.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Louisville, KY 40207: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

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