Company and Culture

For more than 60 years, ServiceMaster Restore has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other.

We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results

We Are Committed to our customers and are guided in all we do by their needs.

We Are Complete and seek to provide exceptional service and engage in proactive behavior.

We Are Driven to pursue the highest standards and continuously improve in all aspects of our business.

We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction

• Paid Training • Competitive Pay • Flexible Schedules • Career Path Opportunities • Positive Atmosphere •

Job Position Description:

This position provides emergency disaster restoration and general cleaning for residential/commercial properties. Employee will be required to follow all assigned work orders and company policies/procedures.


General Duties & Responsibilities

• Understands and executes work orders in a timely and professional manner
• Must be self-driven, detail oriented and have organizational and problem solving skills
• Maintains strict attention to detail when working at customer’s property
• Must have a high-level of integrity and customer service skills
• Perform disaster cleaning and demolition following the Institute of Inspection Cleaning and Restoration Certification (IICRC) standards
• Maintains clean, organized work areas. Will be responsible for storing materials, equipment/inventory as well as keeping company vehicles clean and organized
• Complete pack-out and pack-in of customer's contents, ensuring all items are properly documented and brought back to the warehouse for cleaning and restoration.
• Participate in our 24-hour on-call rotation, responding to emergency losses after-hours, including weekends
• Follows all safety policies and procedures
• Completes any reports or logs
• Completes both on-the-job training and ServiceMaster certification via ServiceMaster and industry standard courses
  

General Knowledge, Skills, & Experience:

• High school diploma or GED required; some post high school education or training preferred
• Experience with water/fire/smoke damage, mold remediation/repair, and/or other emergency/disaster recovery and repair is highly preferred
• Safety and customer service oriented
• Excellent communication skills, verbal and written
• Able to bend, kneel, squat, stand, and lift heavy objects as needed
• Unrestricted driver's license and clean driving record
• Willing to participate in on-call rotation, other after-hours/weekend work as needed
• Willing to participate in all training as needed/required
• High attention to detail
• Reliability
• Demonstrates a positive attitude

Physical Demands and Qualifications:

• Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 55lbs.
• Ability to read cleaning instructions
• Ability to differentiate between cleaning products and uses

This is a hourly non-exempt position. Must pass a Pre-Employment Drug Test, satisfactory background check and DMV Record.


Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

ServiceMaster provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ServiceMaster complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ServiceMaster expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ServiceMaster's employees to perform their job duties may result in discipline up to and including discharge.

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.